I am a psychologist and because I meet with clients under 18, thought I was supposed to say "yes" about an Educational Account. However, it would be a HIPAA violation to complete their request and and consent to this.

Zoom is threatening to close my paid account by February 1st if I do not complete the sign-up, yet have not responded in two weeks to my help ticket (which I also followed up on) to correct this error.

I am not eligible for phone support and the chat bot doesn't understand what I am talking about. Has anyone ever had success with help tickets? I am at a loss and have never had an organization simply not respond to my urgent request.

It's been very  hectic trying to get Zoom to activate my downgraded account after making payment.

To ease the process of activating accounts, I am suggesting  that Zoom should create a portal where customers can input their invoice and account number to activate their down graded accounts into paid status. I believe this will be more efficient in solving problems relating to new payments and down graded accounts.  

I want to cancel my subscription. My annual subscription should be ended on 14th December 2023, and I cancelled my subscription on that day. But, until now my subscription is on pending and zoom keep trying to charge my card. Please help as I want to close my zoom subscription. Thanks.

Please help, I want to pay for Zoom, but I'm having problems updating the payment, are there any problems with the Zoom system for payments? due to an error when updating data for payment. Please help... and the answer is from Zoom. please don't use AI in answering, because AI doesn't help at all.. thank you

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