I attended a Zoom meeting and as a result of signing up for the meeting I was unintentionally signed up for a Zoom account. I don't need or want an account. I tried to call the support line 888 799 9666 and selected support, option 3, but all I got was music for over 20 minutes. There was never an update or estimated time for answering or any other option to indicate that they would ever respond. It seems to be a fraudulent method of signing up people and not providing a way to unsubscribe and get a refund! Anyone else have this issue. It seems the only alternative I will have is to file a government fraud complaint.

I have a paid up Zoom One Pro subscription and until recently I had no problems using ZOOM via the Windows 10 Desk top app.  From yesterday I get an error message "Unable to connect" error - Error Code 5003.  I am working  from home and have a stable 100 Mb/s fibre internet connection.  I have re-installed the Zoom desktop app, but no change

Subject: Request for Re-activation of 500-person Zoom Package

Dear Zoom Representative,

I am writing to address an issue regarding our Zoom package subscription and to seek your assistance in resolving it.

In August, we initially purchased a Zoom package for 100 participants from your company. Subsequently, we upgraded our subscription to accommodate 500 participants between September and October.However, in October, we sent an email requesting the cancellation of the 500-participant package. Our intention was actually to cancel the second package and continue with the initial 100-participant package we purchased in August. We only wanted to remove the additional 400 participants and continue with the original 100 participants. Unfortunately, due to a technical glitch or misunderstanding of the situation, we were unable to establish effective communication with you. Consequently, the entire package was canceled. Knowing that refunds are not possible, we now request the reactivation of the second package, i.e., the provision of Zoom service for 500 participants. We plan to continue our partnership in this manner. We believe that you will understand our issue and resolve it promptly. We look forward to receiving a positive response from you as soon as possible.

Hello,
I want to divide a bill of 389 USD into smaller ones to be able to pay them with multiple/different credit cards, currently i'm in Egypt and there is a limit of each card 150 USD, so please guide me to the steps or who to contact to support me in dividing the bills so i can pay them this month.

Thanks in advance,

Mohamed

Hi, I have had a Pro account for a few years now, so I should be able to use the web ticket feature in the service center. Unfortunately, the system detects me as a basic account and precludes this possibility, how can I tell support that my account is pro and thus access the support functions that are due to that type of account?
Thank you