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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Re: No 2-factor authentification, but I can only login with a code

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Newcomer
Newcomer

‎2023-12-28 07:25 PM

I have a similar problem....  But in a bizarre fashion. 

I cannot sign-in to Zoom. Last time I did sign-in, I got a message; it said that I needed to set this up on my desktop Mac. I thought the request was from on e of those groups; turns out it was not
The request was from ZOOM.US
So I got my cell phone and used the Camera to scan the QR code on screen.
But I didn’t have a 2FA app tied into it.
Yet somehow two factor authorization is set up, oddly.

The request to set up 2FA came from Zoom; not from any admin’s of the handful of groups I Zoom with.

As I read the “Help Documents” it refers to an Admin to reset a user’s 2FA; an admin I am not; I do have admin rights complete on my desktop and cellphone. SO……

How can I get ZOOM to reset my 2FA
so I can start over again and set it up properly?
I did receive those 10 recovery codes; I’ve used 3 now, trying to get things corrected.
I have now installed a Google 2FA app on my iPhone

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