I was not aware that the Webinar 1000 product was being automatically paid for two months. It was charged twice on February 12 and March 12, and I would like to refund these two payments. This is because Webinar 1000 will not be used from February 12th to April 11th. However, on April 3, 4th, and 9th, webinars with less than 500 people will be held, and these webinars can be held using Webinar 500 products rather than Webnar 1000, so we have paid additional Webinar 500 products on the assumption that Webinar 1000 will be refunded.
We're hoping that webinars that we've already booked for April 3rd and 4th will be able to take place under the Webinar 500, but we haven't heard back from Zoom support center yet. I'm worried that the upcoming event will be affected by any chance.

I can't sign in into the account I used for months! That's frustrating cause I have so much data there, I got all set up. I actually had four meetings lauched today and I couldn't join any.

So I can't figure out what the problem is, I simply can't get that code anywhere. There's nothing on my emails nor phones, apps anythings. I downloaded Authentication apps but they can't help the problem, as well as the zoom support bot. I didn't get any relevant info to my problem, and seems like I won't get any help soon

And by the way, they don't give me a chance to publish it then. Anyway, it won't help

Dear Zoom Support,

I am writing to request that my Zoom One Pro Annual subscription be reactivated/re-subscribe.

I had accidentally selected annual payment option of large meeting 500 participants add on subscription within a month of paying for the Zoom One Pro yearly subscription.

I understand that I am responsible for the selection which i made unknowingly, But due to insufficient amount it could not happened.

However, I would like to be able to continue using Zoom One Pro without add on for the rest of the year. I have been a Zoom customer for several years, and I have always been happy with the service. I use Zoom for both personal and business purposes, and it is an essential tool for me.

this change will take effect at the end of my subscription term without any refund or credit. I genuinely want to retain access to this Zoom One Pro Annual service until the end of my subscription term. In the meantime I will make responsible decisions and will choose plans as per my need in future.

I would be grateful if you could please reactivate my subscription as soon as possible.

Mar 3, 2024 - Apr 2, 2024 (500 Participants meeting - 1 Month)

3, 2024 - Mar 2, 2025 ( Zoom One Pro Annual)

Thank you for your time and consideration.

Sincerely,

GUNJAN KARDANI

I have an my old accounts with zoom meeting but due to some card's international transaction issue its last bill was not paid auto, yesterday its i was Realize while run an meeting today I paid over dues but still my subcrion show is in besic. i change an Currency cause in Feature that Problem Should not Be Occurred Again But  now when i Try To Make Payment For This Month Or Upgrade the Plan the option is Disabled, Its Very Urgent for us Cause Tomorrow Ester Sunday Online Church is Depends on it, So many Peoples are Depends on This Prayer. 

i Want to Activate this Service in any Condition Today Help us.

Hi. I set up my Zoom account a few years ago with my personal email address. Then I started using Zoom in a different way and I changed the email address on the account. The email now showing on my account is the correct one - but they still send emails (eg your credit card needs updating) to my old email address and if I set up a meeting they still use the old email address to create the invitation emails. I have tried to contact support but nobody ever got back to me. Can anyone please advise? Thanks.

Hi everyone! I don't know if somebody encounter the same problem, that is I can't log in zoom by Facebook suddenly. ¿Does anyone know how to solve the problem?

Thanks very much beforehand.

The pop up window said: Actualmente, esta aplicación no está disponible y el desarrollador está al corriente del problema. Podrás iniciar sesión cuando esta se reactive. 

I am not sure if I press some button wrong, but today I just can't log in zoom by Facebook, and I have tried all means to log in, and the zoom service always asks me to go to the front page, which is exactly where I used to log in, and can't. I also aked chat service to ask ai, but they only said that I need to go to the front page. 

Can someone help me?

Thanks for reading the message. I appreciate every help. 

Isabella Wang. 

Dear Zoom Support Team,

I am writing to bring to your attention an error that occurred during the process of upgrading my company's Zoom account. Regrettably, I mistakenly entered the wrong email address.

Due to this oversight, I inadvertently scheduled a meeting using the incorrect account. Unfortunately, I am now unable to access this account as it requires a verification code.

I am reaching out to seek your assistance in rectifying this issue promptly, as my job responsibilities are at stake. I kindly request your help in resolving this matter and ensuring that I can regain access to the account with the correct email address.

Your prompt attention and support in resolving this issue would be greatly appreciated.

Thank you for your assistance.