Hi!

I do have the Pro plan at 15.99/mo but I see now that I am charged 19.99/mo?! I also see that it "doesn't include taxes and fees". I'm in Sweden - and it struck me now - are they adding the Swedish 25% VAT to that?! I am an accountant and thus it looks to me like this could be the case then. Can I avoid that somehow? Anyone knows?

Best regards

Marianne

When I try to sign in on my PC, it says "Your app version needs to be 5.14.5 or higher to sign in" I have downloaded a new version several times but it stays on the older version. I cannot find any customer service and I don't know what to do. Any advice will help. Thank you.

Good morning Zoom Support,

What is the best way to send out bulk zoom meeting invites?  Currently, when I send out large amounts of emails (re: 80+ invites) I am being blocked by Microsoft 365 and have to call IT support to get unblocked.  Is there a way to have Zoom send these email invites rather than have them come from me?  What are the best practices?

Thanks, and have a good day!

I raised a ticket (BIL0209945) that I have yet to receive a reply for. Basically, my credit card has been charged with PHP37,814 on top of my usual subscription. Obviously this is in error as you do not even have a product of that amount. I am incurring penalty charges from my bank because i refuse to pay this. This was way back in October 2023 so you can only imagine the penalty stacking up. Hope you can fix soon. Thanks.

I pay $17 per month for the basic level of with absolutely zero service. Zoom continues to tell me that my account has an outstanding balance and if I do not pay, I'll lose access to all paid features and cloud recordings. They have cut off my account in the middle of calls. But of course, there is no way to contact them. What do I do?