cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

downgrade request

WanyKim
Newcomer
Newcomer

We have received your downgrade request listed below. This downgrade will only take place on the next billing date if your administration does not allocate more licenses than you requested to downgrade by that date.

Next billing date after current plan downgrade


10 Zoom One Business Monthly license(s) 1 Zoom One Pro Monthly license(s) 

To undo this downgrade request, please delete the request from the billing portal.


https://imgur.com/a/UFbEfZk

I got this message and not sure how I make it back. and 

0 REPLIES 0