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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

downgrade request

WanyKim
Newcomer
Newcomer

We have received your downgrade request listed below. This downgrade will only take place on the next billing date if your administration does not allocate more licenses than you requested to downgrade by that date.

Next billing date after current plan downgrade


10 Zoom One Business Monthly license(s) 1 Zoom One Pro Monthly license(s) 

To undo this downgrade request, please delete the request from the billing portal.


https://imgur.com/a/UFbEfZk

I got this message and not sure how I make it back. and 

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