I would like to inquire about an item that I cancelled immediately after mistakenly purchasing it. However, the system has already deducted the amount from my card. I'm wondering if this amount will be refunded, given that I did not use the item (webinar)  and have already purchased a different item (Large Meeting) instead.

I have had a paid account since last year. Now I want to cancel both the subscriptions Zoom Pro + Whiteboard, not able to cancel from my end. The 'Edit Current Plan' and 'Cancel' buttons are disabled.  

I ask you to help cancel the Zoom One Professional + Whiteboard subscriptions

Thanks & Regards

Sap

Art-Tuts

Hola! Consulto a la comunidad: por lo que entiendo, teniendo versión PRO (USD 150 x año), si necesito ampliar la cantidad de participantes a mas de 100 y hasta 300, debería adquirir REUNIONES GRANDES por USD 50 por mes (al final, USD 250 adicionales). Ahora bien, si realizo upgrade a la versión BUSSINESS, con sólo pagar la diferencia de USD 50 al año o USD 5 por mes, lo tendría resuelto. ES CORRECTO ESTE ANALISIS?

Hello,

I will be working from Europe and my manager is concerned that there will be an additional cost associated with me using my company-issued zoom account from outside of the US. Is there a cost associated with hosting a meeting from a country that is not where the license is billed too? If we have a business account is there a limit to the amount of meetings I can host in a billing period?

Hello,

I dislike this feature and more off, I dislike the fact that it was forced on me.  It slows me down as my iPad kicks me out of my account every time I try to use my Zoom and this feature never works because the notification never sends to my phone:

How can I disable this feature?  I have a good password and I don’t care how unsafe it is to not have it on.  It’s more of a hindrance than a help.

Thank you for your time.

I upgraded my account to zoom one pro in January of this year and have the receipt.  This is not reflecting on my account profile and I was recently booted off of a meeting after 40 min.  It is showing my account as "basic"...how do I get this corrected?