10:33 AM
after I login, I'm inside my account, the. need to get to screen which shows: hi lite at top= Resources, on left a menu bar called "admin", in that menu I need to select "account settings" & then "allow use of end-to-end encryption"...

bonjour 

le 7 juin j'ai voulu réactiver mon abonnement et je me suis trompé j'ai pris le zoom pro, le lendemain je me suis aperçu de mon erreur et j'ai tout de suite annulé.

par contre ils m'ont quand même prélevé le montant de l'abonnement.

je sais que j'ai un droit de rétractation mais est ce que je peux me faire rembourser du prix de l'abonnement 

merci d'avance pour votre réponse 

vero60

I have a monthly subscription for a Zoom account that I will call Account A. Every month, my credit card is debited and I receive an invoice for Account A at a particular email address.

However, when I login to Zoom via that email address, I arrive at a different account – not Account A but Account B.

I want to cancel my subscription for Account A ... but I can't, because I can only access Account B.

I don't know if it's possible to have multiple accounts registered with the one email address. In case it is, I reset my password with Account B, hoping that when I logged in again via the email address it would take me to Account A rather than Account B. Unfortunately, though, it took me to Account B.

Does anyone know how to solve this problem?

Hello, I have a issue with changing my password on zoom. Every time I try to reset my password, zoom sends me an email saying, "You recently requested assistance signing into zoom. Based on our records, to sign with Google, click the button below, then select sign in with Google" It then gives me a link to sign in on their website and not the page to reset my password. Please help.  

Long time ago I created zoom account. But today zoom when I logging zoom account on google zoom asked me to my birthday and details. Then I entered my details site give me a new account. I can't access my past account. I don't why please tell me to that answer. And I don't have my past recordings also.

Hello All,

Does anyone know of a number to talk to a Zoom representative regarding some special handling for billing and renewal? I believe we have an "account representative" associated with our account but the only email I can get from them is the support@zendesk contact.

There must be a way to speak to someone at Zoom regarding a non-standard situation. Does anyone have such contact information?

Thank you very much!

Marc