I have been using the Zoom app on my personal device just fine for the past two years. I only have one user (Myself) on the desktop. I use zoom to access meetings for my Coding Bootcamp and my online courses at my university. It refuses to allow me to join via the desktop app for the past couple of weeks and will only allow me to join in the browser (which has been also been giving me issues). It states "You must update to the latest version of Zoom to join this meeting. Contact your IT admin to update. Join this meeting from your browser". After uninstalling it and reinstalling it, its only bringing my computer to version 5.12.2. If I run the installer as Administrator and sign in via google it states "Your app version needs to be 5.12.2 or higher to sign in. Please contact you IT team to update your app". 

Keep  in mind I have uninstalled and reinstalled on both the browser and the Microsoft store on the computer as a second resort. I do not have the funds to afford a regular zoom account and I hope someone can help. 

Hello,  one of our colleagues has a zoom subscription, not sure if it is a free or upgraded - but she can only have 100 attend her seminars - is there a way to add a large meeting add-on for a few meetings?  or does it have to be a full subscription?

Thank you in advance.

I am on a Zoom free account.  I do not participate in enough Zoom meetings to justify $15/month.

I did as advised earlier, and re-loaded Zoom's software, and unplugged the speakers and re-plugged the speakers back in.  Then I went on a Zoom meeting and my speakers didn't work.  Very embarrassing.  The meeting host did not provide a call in number.  I was one of 5 participants.

I have time today to try to fix this.  I tried to get help by calling 1.888.799.9666, but unfortunately, my account codes (Meeting ID and Host Key) are unrecognizable to Zoom's phone system.   

If a free account cannot receive phone support - how can a community forum resolve issues on an account that is not recognized by Zoom's systems?

The voicemail prompts only say that Zoom's system cannot find my Meeting ID and Host Keys when I am staring right at them on the screen.  So I can't figure out how to get to a screen to test my speaker's performance - BEFORE I am in the next Zoom meeting.

* * And then when I tried to attach my screenshots, they were rejected because I refuse to move off of .doc formats that everyone can open.  Wow. * *