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Celebrate with us2023-08-18 08:12 AM
Dear community,
I paid to zoom one at 29 July for one month, I canceled it because I only need it until 29 August,
by today 18 Aug 23, ZOOM already put my account into basic ..
suppose my subscription is until 29 august 23 right?
I don't know how to report this error...
is this because of a different subscription with Zoom whiteboard?
and I cannot email ZOOM support either..
regards,
Solved! Go to Solution.
2023-08-18 03:14 PM
Hi @ANCOLL
I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.
2023-08-18 03:14 PM
Hi @ANCOLL
I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.
2023-08-18 07:53 PM
thank you..
this I didn't found when I try to contact ZOOM