Hello,
I want to divide a bill of 389 USD into smaller ones to be able to pay them with multiple/different credit cards, currently i'm in Egypt and there is a limit of each card 150 USD, so please guide me to the steps or who to contact to support me in dividing the bills so i can pay them this month.

Thanks in advance,

Mohamed

I made a wrong purchase of 10 users with monthly billing, I just wanted one license. I've already made the change. However, they did not cancel my wrong purchase. I need to cancel!!

I have already requested the downgrade. But I need to know if I will be reimbursed

Please, help!!!!

Hi, I have had a Pro account for a few years now, so I should be able to use the web ticket feature in the service center. Unfortunately, the system detects me as a basic account and precludes this possibility, how can I tell support that my account is pro and thus access the support functions that are due to that type of account?
Thank you

I have been using the same credit card on auto pay every month for my Zoom Pro account, but last December and January , my payment history showed unpaid , but in February I decided to use my card and pay since the system was not auto deducting. The past payment was cleared but now i cannot make a new payment for the month of feb. I tried my card again but it showed error. I used someone else s card and the payment was done but within 24 hours my money was credited and I am on my basic plan again. I have mailed them and they have refreshed my account but my card is still declined when i am trying to pay for upgrading. please help

When I sign in, I have a list of emails that show up that are no longer in use for me. I would like to remove them. They have their own accounts and are not connected to mine. How do I get the list to the two that are connected to my account?  thank you