I am trying to change the email on my account.  When I get the confirm change email in the new email address, it tells me my session has expired and I need to log in.  But it won't let me log in with the new email, I need to use the old email.  Then when I login with the old email, it tells me the change of email is pending confirmation.  I'm stuck in a loop. Anyone have a solution?

We have a user who's account keeps reverting from Licensed to Basic. I don't know when it happens, but it is not instantaneous. Sometimes he is Licensed for a few weeks before it changes. I've seen posts about this before, but did not see any resolution. Any ideas? Can I submit a ticket to Zoom?

As per my bank, they have paid my monthly Zoom bill. The amount has been deducted from my bank account. Zoom is asking me to pay the monthly amount due. I have shared this information several times with the Zoom chat box ; and have been asked to rephrase my query, and then , sooner or later been asked to take a survey. I have requested that I be allowed to talk to a live person, but have been unable to do so. Is anyone else also facing the same problem ?

Hello everyone...!

I want to change my primary e mail. I tried to change but it is pending as they said that approve it from prevoius primary e mail. I do not have the access to the previous one. Kindly let me know how I can resolve this problem without the 1st one email account.

Thanks.

Hi

I have two related questions:

1) I work freelance for a very small charity running workshops. They have paid for me to have a Pro account. I want to be able to make someone else in the team a co-host in case I have technical issues or am unwell. The person has a Pro account also but our accounts are not linked so it won't let me set her up as an Alternative Host. Is there a way round this?

2) I also work for another 3 person organisation. The owner has a Pro account. I want to be able to step in and host their Zoom sessions just one or two months a year. What would be the best way for us to enable this to happen? 

Many thanks

They plan to use ZOOM EVENTS to hold recruitment briefings.

on the part of the companies participating as exhibitors on the day of the event.
I would like to charge the participation fee from my ZOOM EVENTS account and manage it within my ZOOM EVENTS account, is that possible?