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Zoom AI Companion2024-07-26 08:35 AM
I just tried to add an Alternative Host who could start a meeting on my Pro account. I got a message that I need to purchase a license to do that. When I change the number from 1 to 2 on the billing page, I would be charged $300+ yearly instead of the $159 I'm now paying. Is that correct?
Solved! Go to Solution.
2024-07-26 09:00 AM - edited 2024-07-26 09:08 AM
Hello @JediGrandmom
Welcome to the Zoom Community! We're glad to have you here.
The invoice will show the full price of the 2 licenses however, you will receive a prorated credit for the remainder of your current subscription and it will be applied to your new invoice.
So all you have to pay is the remaining balance after the prorated credit is applied to the account.
Let us know if you need further assistance.
2024-07-26 09:00 AM - edited 2024-07-26 09:08 AM
Hello @JediGrandmom
Welcome to the Zoom Community! We're glad to have you here.
The invoice will show the full price of the 2 licenses however, you will receive a prorated credit for the remainder of your current subscription and it will be applied to your new invoice.
So all you have to pay is the remaining balance after the prorated credit is applied to the account.
Let us know if you need further assistance.
2024-07-31 04:11 PM
Hi @JediGrandmom,
Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.
If you need further assistance, please let us know.
Have a great day!
2024-08-07 04:44 PM
Hi @JediGrandmom,
Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
If you need further assistance, please let us know.
Have a fantastic day!