У меня куплено 33 лицензий, каждый год  в августе идет продление. Сейчас у меня есть потребность докупить еще 10 лицензий. Подскажите как мне это сделать? 

В поле Тарифные планы и выставление счетов - Управление планами - Управление, не могу найти кнопку докупить лицензии, есть только изменить общее количество. Если я ставлю нужное мне количество , то сумма показывается вся за 43 лицензии. 

Как докупить 10 лицензии не оплачивая весь пакет 43 лицензии раньше времени. 

I am on a Zoom Pro plan

We use Zoom enough that I want my zoom invites and meetings to use Mycompay.com/.... not Zoom.us/...

If I can afford it as a small business

Can I do it on my current plan? If not how high do I need to ago. I don't think I need any other features that I don't currently have

Thanks in advance

GB

I can't log into my real account. I made this account solely because I need to contact customer support to help me log in. I have the username and password to my real account. I don't have an authenticator app, nor do I have the recovery code. I reset my password to make sure I have the correct password, which I do, but I can't log into my account because I don't have a way of performing two-factor authentication. I need help resetting my two-factor authentication on my actual account.

How on earth do we get some level of support from zoom?

Our Account Manager is absolutely useless.

Asked for help with our account and he didnt respond for 10 days after a follow up or 2.

E.g. Sent the email on 19th March, and he finally responded on the 29th.

... and the response was useless and didnt help at all.

Sent another email on the 29th, and still havent had any response.

Zoom - do you expect your account managers (Paul Chang) to turn customers away? Because that is what he has done for us. Looking at other options ASAP.

Maybe this will get some response?

Zoom just charged my credit card and in the account page it says I am a paying customer. But they end every call after 45 minutes and the chatbot are not giving me access to support as it is saying I am not a paying customer. The som phone number is not working from Norway. I have no idea on how to get this issue resolved.

Could you please send me an email address, a Whatsapp number or a telephone number to communicate with a live customer support person. The e-mails I have sent are undeliverable and none of the options given by the Chatbots fit my request. I am from Argentina and paying the yearly subscription TWICE means a lot of money to me. I need to communicate with a Human Being!