How can I upload all my contacts in the Zoom online directory & push the entire contacts list to every phone in my environment, so that every user has the same contacts.  currently not using LDAP, or any corporate directory, only the Zoom contacts capabilities imbedded in the zoom application. 

with repect to Yealink MP56 desk phones, Yealink support article describes how to convert a Teams edition to a Zoom edition.

i do not have any personal experience converting mp56 e2 from teams edition to zoom edition. 

i think it is possible.  according to yealink:

"The phone cannot be used as both Teams and Zoom phones simultaneously. This is the strategy of Microsoft and Zoom.

There is no license requirement for converting Teams and Zoom versions. You can directly upgrade the device firmware to the desired version."

please see yealink support article Convert between Teams and Zoom Versions.

 Yealink Support 

1. Log in to the phone web user interface as an admin.

2. Go to Settings > Upgrade > Upgrade Firmware > Browse.

3. Select the latest firmware for Zoom and click Upload.

it appears to me that you do an Upgrade Firmware located at the bottom of the screen and browse to select the current zoom firmware version.

thanks,  eliot

We've had a recurring issue over the past year of using zoom where call audio is lost when we make calls or receive calls from the zoom app on our cell phones with another zoom team member on a PC.  The call is not dropped however we can't hear anything for long periods of time.  Audio does come back after a long period and then it will continue to happen.  This happens every time and we cannot complete the call without using our personal cell phone to complete a call instead.  This issue does not occur when we use zoom from PC to PC or when using the zoom app via cell to call an external phone number.  Wondering if anyone else experiences this issue and how this may be resolved.  

I'm running a Radio Talkback Program using Zoom Phone.

I'd like to make it so that I can send a web link to anyone - or have a shortcut on a web page, that allows a web user to simply click and have it call my Zoom Phone via the web - having installed no apps.

Possible?

Cheers, Jas

Dear Zoom Support Team,

I hope this message finds you well.

I am reaching out to seek guidance on how to access transcriptions for Zoom Phone call recordings. Specifically, I would like to know:

1. Where can I locate the transcriptions for Zoom Phone call recordings in the portal?
2. Are there any specific settings or permissions required to enable and view these transcriptions?

Your assistance in providing step-by-step instructions or relevant documentation would be greatly appreciated.

Hi, 

When pressing a number to dial on salesforce, the zoom phone popup on the bottom left on the screen always opens, when I already have the zoom app open and are using this as my workflow instead. I'd like for the salesforce popup not to pop up every time I dial as it covers vital information on my salesforce contact/account.

Using a MacAir / Zoom Workplace most recent update Version: 6.2.6 (41824)

We have a user who answers calls for her own extension and a call queue. She has her desktop app and a Poly E550 phone. When she deletes the voicemail using the portal, it remains on the phone. We have deleted all of her messages using the portal, but the phone screen still shows 189 messages, and she can still listen to them.