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Provisioning delegated access

We are a Zoom reseller and were trying to configure our end users account. They have added an email account and delegated access to me but when i try to manage their account i receive the following error "Only licensed user can access this, please co...

Poly - Paging Edge Phones

Hello Community, thank you for any support available. I am looking to create a deskphone template for Poly Edge series phones. Simply looking to enable paging defaults for all phones on the account. Does this appear to include everything needed to en...

New User/License/routing

I hope I can explain this properly. I would like to give one of my employees access to be able to make calls and receive calls via my business phone line. I'm sure I need to purchase another license, which makes sense but I'm trying to figure out the...

Search Enhancement

It would be nice if all search fields performed a "contains" search instead of "begins with" For example:Phone System Management => Phones & DevicesIt would be nice if the last Hex digits of the MAC were searchableSince all of my phones are from the ...

Resolved! Zoom Phone / Hubspot Integration

Hi All, I have read the documents, and connecting Zoom Phone to Hubspot CRM is straightforward. Is there anything I am missing? I have read mixed reviews on the app, but it is improving. I am coming to tomZoom from the Dialpad environment. That was a...

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Resolved! Add a 2nd W73H handset.

Hivemind ~ Desperately seeking a guide on how to add a second handset to my account. I have an existing Yealink w70b base station with a W73H linked to it, working great. I've purchased a second W73H and it is registered to the base, but I cannot for...