Phone System
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Recent Activity

How do I create a cost center?

I am trying to assign a cost center to a user. I followed the instructions in the article (, but I don't seem to have any cost centers in my workspace. How can I create a cost ...

isvtest by Listener
  • 0 replies

Resolved! Search user for Auto Receptionist/IVR Membership

We switched to Zoom phone a few months ago, a few hundred users. Our onboarding/offboarding team is looking for a way to find out what auto receptionists/ivr's a user is connected to.We can see membership for Call Queues in the admin console, but we ...

Testing a phone prior to signing up?

Hello I have a Yealink T41P which is listed as certified hardware, however there is a caveat in the Yealink notes section which states that ZTP is allowed only once on this model post it's EOL date in June 2020. The assisted provising guide appears t...

nickccc by Listener
  • 1 replies

Cannot make calls from Zoom client

I recently ported a number from Google Voice. I can make and receive calls from the mobile app -- but not the Windows Desktop client. It gives me a 'click to call' button - but, when I click it, nothing happens. I can see 'contacts' -- but, when I cl...

Zoom Phone - Media by Pass

Hi,I want to ask if it is possible to implement "Media By-Pass" in Zoom Phone and BOYC. The main point is to keep SIP media between the Session Border Controller (SBC) and the client instead of sending it via the Zoom Phone when the SBC and the clien...

Alex_z by Listener | Zoom Partner
  • 0 replies