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Asking to resubscribe the phone numbers

I was using zoom phone plan.
But I forgot to pay the invoice until due date so my plan is ended now.
I want to resubscribe again and use the numbers I was using previously again.
How should I do?

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Zoom into November: New Features, Fresh Insights and More!

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month. Here’s what’s in store for you:  November 5: Zoom Workplace Open Office — See h... Show more

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.

 

Here’s what’s in store for you:

 

📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered!

 

📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions!

 

📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform!

 

📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discussion and get your questions answered!

 

Don’t miss out—reserve your spot today and take your Zoom skills to the next level!

 

For more live and on-demand training opportunities, visit our Customer Success Hub.

 

- Zoom Digital Customer Success 🌟

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Resolved! No response to tickets?

Hi, if anyone knows how to get Zoom to respond to client service tickets, please let me know. I've sent a few tickets over the last month that have been ignored. My understanding is that Zoom phone supports importing of existing numbers, yet despite ... Show more

Hi, if anyone knows how to get Zoom to respond to client service tickets, please let me know.  I've sent a few tickets over the last month that have been ignored.  My understanding is that Zoom phone supports importing of existing numbers, yet despite following instructions I have been unable to.  


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📅 Mark Your Calendar: Can’t-Miss Zoom Events in April!

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s... Show more

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. 

Here's what's in store:
 

📅 April 2: Zoom Workplace Open Office

Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment!

📅 April 3: What’s New at Zoom?

Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.

 

📅 April 9: Zoom Phone Open Office 

Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next level!

 

📅 April 10: Deep Dive into New Feature Releases for Zoom Contact Center

Discover the latest Zoom Contact Center features designed to streamline processes and enhance customer interactions. Join us for a live demo, expert insights, and a Q&A session to help you optimize your setup and elevate your customer experience!

 

📅 April 16: Zoom AI Companion Open Office

Explore how Zoom AI can supercharge your productivity and streamline communication. Join us and get all your AI questions answered!

 

📅 April 23: Zoom Contact Center Open Office

Unlock the full potential of your Zoom Contact Center! Our experts are ready to guide you toward seamless customer interactions.

 

💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.
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Upcoming Zoom Events in October: Learn, Explore, Ask!

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month. Check out the full lineup here:  October 1: Zoom Workplace Open Office - Designed to showc... Show more

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

 

Check out the full lineup here:

 

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!
 
📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!
 
📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!
 
📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!
 
📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!
 
📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 
 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

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API failure rate has exceeded 25%

GUYS, I would appreciate it if you could help with this. The API TEAM REFUSED TO HELP ME, AND I AM LOST. Why is this happening? CAN YOU GUYS POINT ME IN THE RIGHT DIRECTION ON HOW TO resolve this? API failure rate has exceeded 25%The API failure rate... Show more

GUYS,

 

I would appreciate it if you could help with this. The API TEAM REFUSED TO HELP ME, AND I AM LOST. Why is this happening? CAN YOU GUYS POINT ME IN THE RIGHT DIRECTION ON HOW TO resolve this?

 

API failure rate has exceeded 25%
The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your application's performance and user experience.
See failure details:
  • Total API Failures: 33
  • Failure Rate: 30%
  • Time Period: last 7 days
  • APIs Experiencing Failures:        /v2/phone/users/{userId}/call_logs/{id}/recording_GET, /v2/meetings/{meetingId}_DELETE, /v2/users/{userId:.+}_GET, and 4 others.
To resolve the issue, please investigate the root cause of the increased failures and take appropriate actions. You can monitor the API activity on the Marketplace.

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Resolved! Zoom phone - UK number

Now Skype is gone we need a new UK phone number and the ability to make VOIP calls in the UK, USA and Canada. I live in South Africa, but our clients are in those regions. To register for Zoom phone I know I have to supply a UK address, but does Zoom... Show more

Now Skype is gone we need a new UK phone number and the ability to make VOIP calls in the UK, USA and Canada. I live in South Africa, but our clients are in those regions. To register for Zoom phone I know I have to supply a UK address, but does Zoom need me to receive post and do something with it, like sign something and post it back? Can we not register and use Zoom Phone like Skype with never having to deal with a postal service, instead using email?
I'm looking at the Regional Unlimited package as I don't see a benefit in signing up for the Global Select package, or am I missing something?


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Your September Zoom Playbook – Learn, Connect, Grow 🗒

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new. Mark you calendars:  September 3 - Zoom Workplace Open Office -Your chance to learn more about Zoom Workplace and get an... Show more

September is packed with events designed to help you level up your Zoom knowledge, connect with experts, and explore what’s new.

 

Mark you calendars:

 

📆 September 3 - Zoom Workplace Open Office -Your chance to learn more about Zoom Workplace and get answers straight from the experts.

 

📆 September 10 Zoom Phone Open Office - Everything you need to know about Zoom Phone—bring your questions!

 

📆 September 11 - What's New at Zoom -Catch up on everything new we released in August—don’t miss it!

 

📆 September 17 - Zoomtopia - Zoom's biggest event of the year which will showcase our most compelling innovations, customer stories, and strategic vision for the future of collaboration.

 

📆 September 24 Zoom Contact Center Open Office -Dive into Zoom Contact Center and see how it can transform customer experiences.

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

We’re looking forward to your participation!

 

- Zoom Customer Success 

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Zoom - Upcoming Virtual Events in August - Register Now!

Ready to take you and your organization's Zoom usage to the next level? Below is a list of upcoming events in August tailored to you:  August 6 - Zoom Workplace Open Office - Learn more about Workplace and ask all of your questions!  August 7 - How... Show more

Ready to take you and your organization's Zoom usage to the next level? Below is a list of upcoming events in August tailored to you:

 

📆 August 6 - Zoom Workplace Open Office - Learn more about Workplace and ask all of your questions!

 

📆 August 7 How Zoom Lowers TCO vs Microsoft & Google – Executive Webinar - This session will show you how Zoom can help simplify your tech stack, drive significant cost savings, and deliver enterprise-wide value.

 

📆 August 13 - Zoom Phone Open Office - Get up to speed on Zoom Phone and ask the experts all of your questions!

 

📆 August 14 - What's New at Zoom - Discover everything new Zoom released in July, a must-see!

 

📆 August 19 - Zoom AI Companion Deep Dive: What Every User Needs to Know - Learn how to get more done with AI Companion, including real world examples, use cases, and demos.

 

📆 August 20 Zoom AI Companion Open Office - Dive into AI Companion and get all your questions answered!

 

📆 August 27 Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!

 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

We can't wait to see you soon!

 

- Zoom Customer Success 

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🌟 Your Guide to Getting More Out of Zoom This July 🌟

Ready to do more with Zoom this July? Unlock new ways to work smarter, connect better, and stay ahead with this month’s power-packed lineup of live sessions. From insider updates to expert tips and open Q&As, we’ve got everything you need to sharpen ... Show more

Ready to do more with Zoom this July?


Unlock new ways to work smarter, connect better, and stay ahead with this month’s power-packed lineup of live sessions. From insider updates to expert tips and open Q&As, we’ve got everything you need to sharpen your skills and get the most out of your Zoom experience.

 

Here’s what’s coming up:

 

📅 July 2: Zoom Workplace Open Office
Unlock the full potential of Zoom Workplace! Learn productivity tips, explore features, and bring your questions — our experts are ready to help.

 

📅 July 9: Zoom Phone Open Office
Master seamless communication with Zoom Phone. Join us to learn best practices, streamline call workflows, and get real-time support.

 

📅 July 10: What’s New at Zoom?
Catch up on everything Zoom released in June! Discover fresh features, key improvements, and how they can make your day-to-day smoother.

 

📅 July 16: Zoom AI Companion Open Office
Tap into the power of AI! Explore how Zoom AI Companion can support your work and boost efficiency — plus, get your questions answered live.

 

📅 July 23: Zoom Contact Center Open Office
Take customer experience to the next level. Learn more about Zoom Contact Center capabilities and ask anything during this interactive session.

 

Grow your knowledge, connect with experts, and make the most of Zoom — we’ll be right there with you. Can’t wait to see you this July!

 

💡Looking for more? Explore additional webinars, live product trainings, and on-demand content via the Customer Success Hub.

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