Starting July 10, 2024, customers must add their phone numbers to an approved 10 DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
Register now for an upcoming 10DLC Enforcement Webinar.
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-07-12 09:25 AM
We started getting this issue today and I cant find any information if this is known by Zoom or if there is a larger issue here.
When we take inbound calls to Zoom whether a BYOC across our enterprise SIP trunks from our own SBCs that feed to Zoom or Zoom dedicated DIDs so the routing is cell phone > PSTN > Zoom we are seeing that we get back to back missed calls showing up for a single inbound call to Zoom and then eventually the 3rd call rings through to the client. The other related issue is similar where we get a missed call showing then getting 2 simultaneous calls inbound at the same time for the single call that was sent from the cell phone.
Not sure what is going on but we have narrowed the issue down to Zoom via cell phone to a Zoom DID test.