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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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SMS 10DLC forcing opt out in outgoing message

matthsv
Newcomer
Newcomer

I successfully registered my 10DLC information but now am forced to have an opt out on outgoing messages.

Is there any way to remove this message?  We do not send promotional messages via zoom.

2 REPLIES 2

AustinEanesMMCS
Zoom Employee
Zoom Employee

Thank you for your question. Regarding 10DLC it is a requirement to include an opt our message.  

matthsv
Newcomer
Newcomer

Thanks for the reply.  That is no good.  I checked with Ring Central and they only require this for high volume use.