Phone System
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Retention period for call recording files

The storage period for call recording files is indefinite, but is there a possibility that this will change in the future?Is there an SLA that commits call recording files to be stored indefinitely?I am afraid that there is a danger of change due to ...

Phone call recording notification

Hello,We have automatic call recording for all of our sites with our own IVR greeting message that includes a disclaimer that the calls are being recorded. The problem is that when a customer calls in and selects from the IVR,after hearing the discla...

Jbeck by Listener
  • 11 replies

Changing the recording options for end user

Hello, I'm a Zoom phone pro user, i have i small company of just 2 people (it's a medical office).I find totally unecessary that end users have to choose to "listen the message", "save the message" or "record another message" after already has record...

Resolved! Non riesco ad importare i contatti

Salve ragazzi,ieri ho scaricato Zoom e ho provato ad importare i contatti dalla mia rubrica, ma quando inserisco il mio numero di cellulare spunta una finestra che dice <>. Il numero di telefono è corretto ovviamente, è possibile magari che il sistem...