Texting me

[Greggers]

I just went to a meeting where about 6 or 7 people stated they sent me their information for leads. Unfortunately not a single text is vissible. So I entered my phone number into my cell phone and sent a text to myself and it never came through. So I tried sending a text a text from computer via Zoom and I got the message that my phone had not been setup for 10DLC. I am sadly mistaken because I set that all up a long time ago. My account shows my Campaign was added and is active and that 2 of my numbers (out 0f 3) have been verified and enabled. So why can I not send or receive texts to numbers outside of my partners phone (one of the verified enabled numbers) and her to me. I need clients able to do this.

Regards - Greg

[MGSR · Accepted solution]

Hello @Greggers 

Welcome to the Zoom Community! Glad to have you here.

We're sorry for the inconvenience you experienced. 
Please submit a ticket and our backend team will assist you with troubleshooting the issue.

Have a great day!