Phone System
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Resolved! Enable Zoom Phone in PWA - assistance please

In the December 18 Release notes for Zoom Phone - dot point 4 notes:Zoom Phone for PWAZoom Phone admins can enable Zoom Phone for PWA on their account to allow their PWA users with a Phone license to make calls and send SMS from their Zoom PWA.I am r...

bjflick by Listener
  • 592 Views
  • 9 replies
  • 1 likes

Send to voicemail missing

I have a user setup as an operator, this user has the powerpack and all is working except the option to send to voicemail. when a call comes in and the operator chooses the transfer option from the app it only shows 2 options, Blind transfer and warm...

Kenoboy by Listener
  • 170 Views
  • 1 replies
  • 0 likes

Call waiting flashes for 1 second, then missed call

I have vvx-350 and the client it has one DID number on it. When I am on the phone, someone calls me from external number, I get a "flash" from the desktop client and it goes to VM. I have call waiting set for 30 seconds. how many concurrent calls can...

Phone call recording notification

Hello,We have automatic call recording for all of our sites with our own IVR greeting message that includes a disclaimer that the calls are being recorded. The problem is that when a customer calls in and selects from the IVR,after hearing the discla...

Jbeck by Listener
  • 596 Views
  • 11 replies
  • 0 likes

Resolved! Two user setup

I am looking at getting a zoom phone system for our small business. My wife and I are currently the only employees and often we are on the phone with clients at the same time. I don't want to have two different numbers as we have been using one offic...

clusk by Listener
  • 429 Views
  • 5 replies
  • 0 likes

PHONE CALLS

Just purchased 2 phone plans and I still can't. make. calls.  WTF 

JoeB1 by Listener
  • 384 Views
  • 4 replies
  • 0 likes