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Can I use the Auto Receptionist to send an SMS message.

I'm setting up my Auto Receptionist, and I want the Auto Receptionist to gather the caller's phone number and send an SMS message with a direct link to the scheduling page on my website. Something like this: Press 1 if you want us to text you a direc...

KStaudt by • Observer
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Zoom Phone System - Calls on Phone and Laptop

Hi. I would like calls via zoom to be received only through the mobile app, calls are currently coming through to both my phone and laptop. I have my package set up and call queues created, this is the last step before the system can go live. Does an...

JA27 by • Observer
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Off Hook Dialing Configuration

Trying to setup OFF HOOK dialing for a door phone. AKA - hot line phone. It's a Poly VVX 150 telephone. Need it to ring to an auto attendant upon going off hook.I located a configuration file for an older model of Poly, but this series does not like ...

Phone System Calls

We recently switched to a Zoom Phone system with Yealink phones. We have had an ongoing problem of customers calling, and we can't hear them and they can't hear us. I know this is not due to our internet, but wondering if anyone has had this problem,...

Zoom Desktop Client with IPv6

We have deployed Zoom Phone system with IP Phones etc at our offices along with Emergency addresses etc.These all work just fine, and this is for people working remotely using the Desktop Client (on Windows).Windows 11 has now started prioritizing IP...

Resolved! Unable to receive calls nor send SMS

I've had my Zoom phone for about 2 months, and I've been able to make calls but have been unable to receive calls or text messages. Instead, the call goes to voicemail, and when a voicemail is left, it is not received on my end. I'm also unable to se...

Receptionist console with Zoom Assistant - Phone

Just going live today and we had planned on using the Power Pak license with the Zoom Assistant as a receptionist console. It presents a very usable list of users with their current presence. I'm having problems with users who has enabled calendar an...