Zoom phone integration CRM
Are there any APIs or methods accessible that would allow us to send bulk SMS messages directly from our CRM system? Additionally, are there options for integrating Zoom with our customer or client phone systems?
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Texting is now randomly not working. We have used Zoom Phone for almost a year.
Hi there, one user is getting the error message, "You don't have a direct number. You cannot start a new conversation" when texting some people. She can text some people from the desktop app, but not others.We have been using Zoom phone for almost a ...
Can not send SMS texts
Hello!I have been using my Zoom phone to send SMS since October 2021. Starting on 2/28, I have not been able to send texts. I am not receiving any error messages, but when I text my personal phone, a friend, etc, the texts are not being received. I c...
SMS tab missing from Zoom phone
I have a user who I have added the SMS feature on their profile. We add the SMS feature by user and I have added their number to an existing campaign. I am able to send the user an SMS message without it being rejected. The tab is still not appearing...
Can I use the Auto Receptionist to send an SMS message.
I'm setting up my Auto Receptionist, and I want the Auto Receptionist to gather the caller's phone number and send an SMS message with a direct link to the scheduling page on my website. Something like this: Press 1 if you want us to text you a direc...
SMS on Zoom Phone (no direct phone number)
Hello- I recently switched to Zoom phone but im having issues sending SMS (text messages). I am using the desktop app and the SMS tab is saying that im unable to send texts because a direct phone number has not been assigned. The SMS feature has been...
Zoom Phone SMS has stopped working
Our office has been using the Zoom Phone App since last summer. A few weeks ago, one of my colleagues realized her text messaging with external stakeholders stopped working. We checked and found that only two in the office are experiencing this. We p...
SMS Campaign rejection error message
My campaign was rejected and now rejected again with the following error:Not finding anything in my searches and not seeing where I can correct this. Upstream CNP declined sharing request for campaign BLABLA. Explanation: The web presence is missing ...
SMS to Puerto Rico?
Why am I getting that SMS to Puerto Rico does not work. Puerto Rico is domestic.
Resolved! Unable to receive calls nor send SMS
I've had my Zoom phone for about 2 months, and I've been able to make calls but have been unable to receive calls or text messages. Instead, the call goes to voicemail, and when a voicemail is left, it is not received on my end. I'm also unable to se...
