About Eliot

Eliot · 2024-12-16 06:47 AM

with repect to Yealink MP56 desk phones, Yealink support article describes how to convert a Teams edition to a Zoom edition. i do not have any personal experience converting mp56 e2 from teams edition to zoom edition. i think it is possible. accordin...

Eliot · 2024-10-29 12:30 AM

Zoom Support provided this solution to make Poly desk phones such as VVX and Edge series immediately dial without pressing Send button. WARNING - MAKE SURE THAT EMERGENCY NUMBERS LIKE 911 in UNITED STATES ARE TESTED Add the following sample Dial Plan...

Eliot · 2023-02-16 04:27 PM

looks like Zoom has been very busy enhancing and documenting Zoom Whiteboard. these support articles were updated 2/16/2023:Zoom Whiteboard user guide – Zoom SupportGetting started with Zoom Whiteboard – Zoom SupportDeleting a whiteboard – Zoom Suppo...

Eliot · 2023-01-12 05:57 PM

How can Zoom Phone alerts and notifications feed IT service management tools such as ServiceNow and Zendesk?Some of Zoom Phone clients have tens of thousands of user. What is best practice to open tickets and manage these tickets? Zoom Phone can send...

Eliot · 2022-11-03 07:44 AM

hi thanutpot, you need to enable annotation. admin->account settings->meeting->Annotation please see attached screen shots.Enabling or disabling annotation tools for meetings – Zoom Support thanks, eliot

Eliot · 2025-02-05 12:04 AM

hi will15, click the three dots at the end of the line and select download. Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution. thanks, eliot

Eliot · 2025-02-05 11:54 AM

hi joeg2101, make sure call park location assignment is sequential.Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution. thanks.

Eliot · 2025-02-05 06:01 AM

hi matts, one other possibility is to use cloud paging. Zoom Phone Cloud PagingYou can set up paging groups to contact multiple users at the same time.Among other desk phones, HP/Poly Edge E series is supported.Setting up Zoom Phone cloud paging Did ...

Eliot · 2025-02-04 04:38 PM

hi matts, i think you may need a conference bridge also known as a meet me room. to the best of my knowledge, zoom does not offer a conference bridge. you should double check with your zoom account team and support. depending on your exact needs, one...

Eliot · 2025-02-04 07:34 AM

Hi jfreeland, Please seeCustomizing voicemail audio greetings and hold musichttps://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068791 Did my response answer your question? If so, please don't forget to mark the reply as an accepted so...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

Important updates from Zoom Support:

User Activity

Converting Yealink Team Phones to Zoom PHone

Poly desk phone template to immediately dial without pressing Send button.

Zoom Whiteboard Documentation Updated February 16, 2023

Zoom Phone Alerts and Notification Integration with IT Service Management Tools

Re: Please help : don't have Annotate tools when I share screen with Iphone

Re: Download call recordings not available and recordings location?

Re: Limit Call Parks

Re: Can I setup a line key on my poly phone that sends call into a conference line

Re: Can I setup a line key on my poly phone that sends call into a conference line

Re: Changing a message that is on a phone line

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

User Statistics

Important updates from Zoom Support:

User Activity