About Eliot

Eliot · 2024-12-16 06:47 AM

with repect to Yealink MP56 desk phones, Yealink support article describes how to convert a Teams edition to a Zoom edition. i do not have any personal experience converting mp56 e2 from teams edition to zoom edition. i think it is possible. accordin...

Eliot · 2024-10-29 12:30 AM

Zoom Support provided this solution to make Poly desk phones such as VVX and Edge series immediately dial without pressing Send button. WARNING - MAKE SURE THAT EMERGENCY NUMBERS LIKE 911 in UNITED STATES ARE TESTED Add the following sample Dial Plan...

Eliot · 2023-02-16 04:27 PM

looks like Zoom has been very busy enhancing and documenting Zoom Whiteboard. these support articles were updated 2/16/2023:Zoom Whiteboard user guide – Zoom SupportGetting started with Zoom Whiteboard – Zoom SupportDeleting a whiteboard – Zoom Suppo...

Eliot · 2023-01-12 05:57 PM

How can Zoom Phone alerts and notifications feed IT service management tools such as ServiceNow and Zendesk?Some of Zoom Phone clients have tens of thousands of user. What is best practice to open tickets and manage these tickets? Zoom Phone can send...

Eliot · 2022-11-03 07:44 AM

hi thanutpot, you need to enable annotation. admin->account settings->meeting->Annotation please see attached screen shots.Enabling or disabling annotation tools for meetings – Zoom Support thanks, eliot

Eliot · 2025-12-18 07:52 AM

hi @ShaunGibson thanks for posting your solution. Thanks, eliot

Eliot · 2025-12-18 07:49 AM

hi @jirons Zoom has an on line status page. Zoom Status Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution. thanks, eliot

Eliot · 2025-12-18 07:32 AM

hi @Peggy77 One way to route incoming vendor calls is to give them a special number to call. When vendor calls come in, your can set the calls to ring a shared line group, an auto receptionist, an interactive voice response (IVR), or a call queue. Zo...

Eliot · 2025-12-18 07:20 AM

hi @erictor you need at least one paid Zoom Phone license assigned to your user extension. Plans & Pricing for Zoom Phone | Zoom Getting started with Zoom Phone (admin)https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060257 Getting ...

Eliot · 2025-12-18 07:04 AM

hi @nyaharu unfortunately, Zoom on-line fax is not available in Japan or India.Using Online Fax thanks, eliot

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

User Activity

Converting Yealink Team Phones to Zoom PHone

Poly desk phone template to immediately dial without pressing Send button.

Zoom Whiteboard Documentation Updated February 16, 2023

Zoom Phone Alerts and Notification Integration with IT Service Management Tools

Re: Please help : don't have Annotate tools when I share screen with Iphone

Re: Inbound Caller ID

Re: Zoom phone is down

Re: Route calls to an Intercom

Re: Dial pad

Re: Zoom PhoneのオンラインFAXサービス

Zoom Community Champions

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Ecosystems

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events

Community Events

User Statistics

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

User Activity