I keep asking the chatbot how to see all my personal telephone numbers in the dial pad screen of Zoom Desktop app. But it keeps telling me to log into my online Zoom account to see these numbers and edit/add them. You can't see your telephone contacts without logging into online Zoom? I wan to see them in the Desktop app without opening a browser and logging into Zoom. Is this possible? As it is I have to start typing in a name in the dial pad screen and it pops up sugestions. No way to see the entire list?

I have an LG Android phone with the Zoom app installed to be able to answer work calls.  For awhile it worked, but now every time I try to log in, I get this message: "Login Failed. Failed to connect to Zoom." I have updated the app, removed some apps from my phone, restarted my phone...Nothing works.

Hi

This problem is somewhat intermittent but is more often a problem than not.

When using Zoom phone on the desktop app, I can neither hear nor be heard. The desktop app works fine for meetings and using the 'test microphone' and 'test speaker' options works successfully.

I have deleted and reinstalled Zoom. (And rebooted multiple times). 

Using Windows 11.

The Zoom app on my cell phone works fine.

Thanks for your help

Mitch

We have ATAs by AudioCodes. We have both 1248 and 124 units. We are having issues with DTMF working with the Emergency Blue Lights and our All Campus Alert System. We can connect with each of the units but once connected they do not seem to pass DTMF correctly. Any help would be great. 

Hello, 

I already have an business account running. I'm interested in porting another number, at the same time can it be used separately from my current account, meaning, the contacts and calendars do not comingle. While using the same Phone and workstation Apps.

Thanks!

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!

Here's what's in store:

📅 March 6: Stay Ahead with What's New at Zoom? 

Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.

📅 March 12: Transform Your Workplace with Zoom Workplace Open Office

Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment. 

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office 

Experience firsthand how Zoom's AI tools are revolutionizing collaboration. Learn to drive smarter workflows and enhance your productivity.

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

📅 March 26: Streamline Your Business with Business Services Open Office

Deep dive into Zoom's business solutions and learn how to streamline workflows, boost efficiency, and improve customer engagement.

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

Hello

I don't want to go into too much detail, but I am desperately trying to find a VoIP solution. I am in a very precarious situation where I do not have access to either a landline (because there isn't one) nor a mobile (because it's been stolen). 

I am in need of urgent legal assistance but, as soon as I explain to solicitors that I can't give them a phone number, they stop responding to me, so VoIP is the only solution, and I mistakenly thought that Zoom Phone would work a bit like Skype (RIP), rather than it being a physical device, which is of no use to me. I signed up in desperation I'm so tired, hungry and sick that I'm not thinking straight). 

This obviously isn't a business, it's personal use by someone who is trying to keep themselves alive! I can't afford to waste money, so how do I cancel...? And can anyone suggest anything that does what I need...? I have a MacBook Pro (running macOS 15.3.1) and an iPad Pro, running iPadOS 18.3.1. 

I just need a VoIP phone replacement, as it seems to be the only way I'm going to be able to access justice. I hope someone can help, my life literally depends on it. I don't have much money, so I can't be wasting what little I do have on something that isn't going to be any use to me. 

Thank you

SJ

I've tried to contact Zoom sales, support, and chat but I have not been able to get an answer.

I'm one of the thousands affected by Skype discontinuing, so I am looking for alternative phone platforms. I see Zoom added phones in 2019, so potentially a good option since it seems to function just like Skype (your own phone number, cellular data or wifi calling, make or receive calls). I like Zoom as a platform and use it regularly for video conferencing. 

I've had a Zoom Pro account since 2016 and, therefore, have legacy pricing of $99.90 per year.  I don't want to lose that because Zoom conferencing is vital to my work. It might be nice to have phone and video conferencing bundled together.

First question: Can I port my Skype number to Zoom? (lots of places say they will accept ported numbers, but the fine print says they won't accept Skype numbers. I have not found one yet that accepts Skype numbers)

Second, and more important, question: If I go with a Zoom bundle of Pro/Phone, will I lose my legacy pricing?

When I answer an incoming call on my Android Softphone, the call always switches to my watch.

I have to click on Bluetooth and change from my watch to 'Handset'.

How can I remove my watch from the list of Bluetooth audio devices for Zoom?

Zoom V 5.17.7 (19440)

Android Galaxy S10e: V 12

Ticwatch Pro 3 Ultra P628 - Wear OS 2.45