Phone System
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Recent Activity

Zoom Desk Phone not working

I have two phones that are provisioning and are indeed connected to the network but it will still won't receive any calls.Upon checking the admin portal I found that the devices did not show any IP addresses.Factory resetting also didn't helpWe tried...

u10009 by Observer
  • 68 Views
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How to Stop Zoom Phone Call From Taking Focus

Hello. When an incoming call comes in, it takes the focus. This is frustrating for our customer support reps as they are in the middle of typing notes and the focus is taken away as they type. Is there a way to have the call still appearing, but not ...

amyfeit by Listener
  • 40 Views
  • 0 replies
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Display name change

Looking for the admin option to turn off that controls the Display Name. We have people changing their display names and I'd like to block that access off. Any ideas? Joe

Understanding The Zoom Call Reports

Good day! I'm wrapping my head around the Zoom Call Log report to understand how best to accurately filter the data for our company's needs, and I was wondering if someone could please shed some light on a few things: 1. What is the difference in the...

Darsha by Observer
  • 50 Views
  • 0 replies
  • 0 likes