I was on the $15 subscription till a few mins back. I cancelled it as I didn’t need it for the next month. After cancelling I came across the offer of $8 per month for the same. I was to avail that offer but I want it to start after 23rd August as till then I have access to the previous subscription which I just cancelled. Can anyone help me. I want to take this offer but want it to commence after 23rd July. @Offer

I have a user that was signed into the zoom add-in for Outlook and they accidentally signed out. Now when attempting to sign back in they get the attached error. This error is given after authenticating through Okta and Duo.

There are no internet issues or firewall restrictions on the users machine. 

Any input would be appreciated!

Hello,
I have a Zoom Pro account and I am paying 13.99 per month.
this week I have a planned meeting that Will gather more or less 500 participants, and I want to extend ponctually the number of participants from 100 to 500.

My sbscription, I pay it every 24th of the month, the last paiement date was the 24th of May, normally my next paiement date will be the 24th of June, what will happend if I activate a larger meeting session now?
Will I paid now at the subscription 46.50 even if My normal date will be on the 24th of June?

How will my billing be calculated for this month of June since I have already paid the month of June on May 24.

Thank You.

In attempting to delegate my admin too often I seem to have made a mistake and exceeded the number of times a license can be transferred. I didn’t realise that testing how to set this up caused this issue over a half hour period. How can I regain access to my license given I am the owner?

お世話になります。

こちら、

・「Zoom Oneプロ」のライセンスを3ライセンス保持
・サブスクリプション期間 月ごと

昨日から、zoomのライセンスをユーザーに付与しようとすると、
「You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit.」
というメッセージが表示され、ユーザーへのライセンスの付与ができない状態です。

保留中のプランはありません。

解決方法をご教示いただけると助かります。

Hello,

We would like to confirm that the following email is legitimate and is not an elaborate attempt at phishing. If this email is legitimate, kudos to the employee/team for their foresight and customer service. We are just being cautious. 

Thank you in advance.

--

• Admin Management - Manage all users and settings in one account
• Full Visibility - Keep track of who in your org has a Zoom license and understand how your users are using Zoom
• Cloud Recording - Account wide access to cloud storage and admin access to recordings
• Billing - Manage billing in one place with one invoice
• Security - Delete users who have left the organization and manage paid licenses
• Added Features - Alternative host and scheduling privilege. Many others included with plan upgrade.

I am currently Basic and need to upgrade from now to September ending.

I highlighted the Monthly subscriptions . However, it keeps asking me for Business VAT. 

I am not a business organisation. Therefore I did not click on Business but it does not allow me to make a payment.

what shall I do?

thank you DF51