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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

TRYING TO UPGRADE TO PRO

NEWMEMBER2
Newcomer
Newcomer

I have had the basic plan for a few years and now need to upgrade to the pro plan. I am in the UK and it tells me the plan is £12.99 per month, but when I go to the payment area it is charging me £15.59 as £2.60 tax has been added. I am not VAT registered and have clicked that area to say so. What is this tax for? Is this right? A friend tells me I shouldn't be paying this tax through Zoom UK.  thanks. 

1 ACCEPTED SOLUTION

S_K
Community Champion | Employee
Community Champion | Employee

Hello @NEWMEMBER2,

 

Welcome to Zoom Community! You can find more information regarding VAT here: UK VAT.  

 

If you need further assistance, please reach out to Billing by chat.

View solution in original post

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hello @NEWMEMBER2,

 

Welcome to Zoom Community! You can find more information regarding VAT here: UK VAT.  

 

If you need further assistance, please reach out to Billing by chat.