Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!
Vote now2025-04-01 08:56 AM
Добрый день. Просьба прояснить ситуацию со списанием средств за пользование номером, которым я не пользуюсь но средства все равно снимает: 888-799-9666, +18887999666. Последнее списание 05.03.25. Даже если я не использую Зум, средства в размере 18 долларов каждый месяц списывает за использование номера. Большая просьба подсказать, как это отключить. Спасибо.
2025-04-01 09:50 AM
Здравствуйте @Usik1133,
Ознакомьтесь со статьей службы поддержки Zoom Отмена подписки: https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
ПРИМЕЧАНИЕ: Если вы совершили покупку через Google Play или Apple, Zoom не хранит записи о ваших платежах. Вам необходимо связаться с ними напрямую, чтобы отменить подписку.
Если вам нужна дополнительная помощь, обратитесь в чат Billing: https://support.zoom.us/hc/en-us/articles/201362003
_________________________________
Please refer to Zoom Support article Canceling your subscription: https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
NOTE: If you purchased through Google Play or Apple, Zoom has no record of your payments. You must contact them directly to cancel.
If you need further assistance, please reach out to Billing by chat: https://support.zoom.us/hc/en-us/articles/201362003