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Not opening on Windows 11

Just got w11 and despite Zoom trying to install various versions the only thing that opens is a mini truncated window witha close button. Window won't resize, maximize or do anything besides closing. please help!!!!

Ban and data privacy

I was reported and zoom decided yo van meCould someone clarify how did they check that the reported complaint was true? I have never been participating to a recorded session and i can't remember any written chat that could be considered as problemati...

I've used the email address before that I want to change my existing email back to

I own two businesses. I changed the login email to a different business, but now I have to change it back. The system says that "that email address is already being used." How do I get around this? I am going to shut down my current email address.Tha...

Calls cutting off - need a refund for this month

I have a Zoom One Pro account, but my call this morning with a prospect cut off after 40 minutes. As my plan says, my calls should last up to 30 hours. Seeing that similar things have happened to other Zoom One Pro customers without satisfactory supp...

Popup ads while on a zoom call

For a while now, there have been advertising messages popping up during a live meeting and/or when I log into my zoom desktop app. I find them inappropriate and would like them to stop. Does anyone know how to do that? I've attached two samples of ad...

Resolved! Can not turn off OTP

I am using a macbook to log in to the zoom account using safari. I have tried to turn off OTP and two factor authetication to be able to login without the OTP or two factor auth... However, despite turning off the option from the Advanced > Security ...

Payment deductions but zoom plan did not work

I needed to upgrade my plan last february, I purchased a plan, the payment was deducted right away. But I was not able to use it. I tried to call them through international and local numbers. No one was responding, this month, I got a payment deducti...

Error en facturación

Buenas tardes Soy un usuario que pago la licencia de ZOOM por 1 año y vence hasta noviembre 2024, pero recientemente la plataforma me esta solicitando que realice otro pago, me apareció en enero 2024 por valor del doble que yo página y me a limitado ...

Why can't a Pro account access chat suppport? I have chatted with them multiple times in the past

I am REALLY struggling with getting help from Zoom. My nonprofit organization has a "Pro" account with 3 licenses. The complication probably lies in my sign in. I can sign in as our IT person through an SSO, as myself , or as our main account email. ...

Unusual situation with new email address

I don't know who to contact but I'm having an unusual issue because of something specific that happened. Here's the run down:1 - wanted to change my sign-in email address (email1). Rec'd request from zoom to (email1), clicked approve, and then didn't...

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Not opening on Windows 11

Ban and data privacy

I've used the email address before that I want to change my existing email back to

Calls cutting off - need a refund for this month

Popup ads while on a zoom call

Resolved! Can not turn off OTP

Payment deductions but zoom plan did not work

Error en facturación

Why can't a Pro account access chat suppport? I have chatted with them multiple times in the past

Unusual situation with new email address

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Resolved! Can not turn off OTP