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payment

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stavis
Newcomer
Newcomer

‎2025-03-27 05:56 PM

I made a card payment on March 28th, but the invoice shows March 27th, and the due date also starts from the 27th. Please confirm why it is recorded this way.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2025-03-28 07:24 AM

Hello @stavis,

 

Welcome to Zoom Community! 

 

It could be a matter of time zone. Zoom is headquartered in California, which is where their bank is located. The Billing team can take a closer look at your invoice and payment time stamp to determine this for sure. You can submit a ticket using the link below or reach out by chat.

 

Cheers!

~S

 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2025-03-28 07:24 AM

Hello @stavis,

 

Welcome to Zoom Community! 

 

It could be a matter of time zone. Zoom is headquartered in California, which is where their bank is located. The Billing team can take a closer look at your invoice and payment time stamp to determine this for sure. You can submit a ticket using the link below or reach out by chat.

 

Cheers!

~S

 

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