Yealink phones stop parking calls until I reboot.
I have Yealinks desk phones assigned to all my users in HQ. I have not seen a pattern, such as every night or every 4 days or anything. It's random and not all phones, and not consistently the same phone. In HQ I have a mix of T43U and T54W.
We set up Sequential Call Park buttons because we get a lot of calls into the operator who parks the caller on one of 6 buttons, then pages the department to pick up the call on Park 1, Park 2.... Park 6.
I have similar setups in seven or eight small stores with 6-8 phones and three Park buttons and have not had problems with this. In HQ, however, we come in to office in the morning and the park buttons are normally lit green if available or red if someone is parked there, the lights will be out. If we see the lights out, we know the buttons will not work to park a call. I have to send a reboot comm and to the phone, and then it comes back on and the lights are lit and all is well.
It happens to both phone models.
I am even wondering if I could initiate a workaround such as a nightly reboot at 5 AM or something until I get this figured out. Anyone know if that is possible?
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