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Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Hi Everyone! Whenever I add an SLG target, the target is added to every Role Member. I then have to go into every member and remove that target. I'm reaching 50 targets and this is very time consuming. Is there a way that the default is zero members and I can add members manually? In most cases I only want 1 or 2 members assigned. Thank you!
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Hello,
Is-there a way to customize the phone voicemail email ?
Thank you for your help
Hello! We have Meraki stacks at all of our locations. We also use Zoom phone at those locations. We want to set up VoIP Health and Insights in the Meraki dashboard so we can measure the health of Zoom's VoIP servers. VoIP Health allows us to generate metrics on MOS, Loss, Latency, and Jitter at each one of our stores so we can have more visibility into issues at our locations, if any. Does anyone know the specific URLs that the Zoom phone system hits for SIP and RTP? Zoom's firewall rules point to *.zoom.us which isn't specific. Thank you!
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Hi All, I searched the forum and support section but didn't see a post on this particular problem. I have an iPhone and I use Zoom phones desktop and mobile app for work. When I set up the phone system I accidentally synced my call history and contacts from my Zoom Phone with my personal calls and contacts. Is there any way to undo this? It's not impossible to work with, it's just kind of annoying and redundant. Thanks, Anna
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We have a single Admin team call queue that answers our only Auto Receptionist. They each work 2 or 3 days per week and enable/disable answering queue calls among themselves. Sometimes only 1 team member is on the queue, sometimes 2. If they are only logged in on their iPhone app the app doesn't always ring on their device. AR Greeting > Call Queue (sequential) 4 rings > CQ Voice mail. I now tell them to log in to both their laptop Zoom app AND their phones. This doesn't happen when they're logged in on their laptops as well.
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Hi everyone, We've been on Zoom phone for few years now. As Poly obi302 has reached EOS what would be a decent replacement? Single or dual RJ11 ports, a model that would last 4-5 years in terms of support and firmware updates and compatibility with Zoom phone system? The use case is legacy POTS fax. Thanks Boyan
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Hi Community, i am going crazy trying to find a way to set up call recordings properly, my calls are being recorded automatically for both inbound and outbound the way i want it, i just cant seem to find or enable the download option? ive looked everywhere followed different directions read many posts, nothing. it just DOES NOT show up. i set up transcripts, put myself as super admin which being the only user should have been this way by default but i already did that. How can i download call recordings and how do i find out where my call recordings are being stored? Thanks.
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In my Keys & Positions I have setup 3 call parks (*801, *802, *803). While on a call when I press the park button it places the call in a random park like *845. Is there a way to force the phone's park button to use only one of the 3 I added in my keys? Thank you.
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