About factor110

factor110 · 2024-08-21 06:32 AM

Hello there. We have Yealink T46S desk phones (all on current firmware) with the label, display name, and wallpaper set up via Yealink's web interface. Seemingly randomly, the label and display name will go back to what it is named in Zoom's settings...

factor110 · 2024-07-26 09:36 AM

Hello. I am trying to update the outgoing caller ID to display our main number when we call out from our Yealink Phones (T46S). Our main number has been ported from our previous phone co. I have found the setting to change the outgoing caller ID for ...

factor110 · 2024-06-21 11:29 AM

We're new to Zoom phones, but I still feel this is going to be a stupid question. I am trying to find out how to do a warm transfer of a call rather than a cold transfer (that is, I want to be able to talk to the person I am transferring the call to ...

factor110 · 2024-06-21 07:31 AM

Hello. I am trying to bulk add speed dials for all my phones. I located Phone System Mgmt > Users & Rooms > Import > Add Key & Positions and successfully uploaded a CSV with the desired speed dial assignments. But they are not transferring to the pho...

factor110 · 2024-06-20 12:07 AM

Hello. We're setting up a new Zoom Phone system, so I'm a big newbie here. We have mostly Yealink T46S phones, but I have a couple of T48S as well. I've had no trouble provisioning the T46S phones, but I can not get the T48S phones to provision. I am...

factor110 · 2024-08-21 11:57 AM

Yes, we seem to be good now! I will clarify that you must hit the soft transfer key, then it will give you to the option to transfer to voicemail. If you hit the hard transfer key, it does not. That may also have been our issue.

factor110 · 2024-08-15 02:18 PM

I think my option was a firmware issue. It seems I am getting the "Select Transfer" option that will allow the call to transfer to voicemail after I update the firmware on the phone. Might be worth a try!

factor110 · 2024-08-15 01:41 PM

Hello. We are having the same issue. After we press Transfer, there is no option to Transfer to Voicemail. Although I swear when we first set up the phones, there was an option to press 2 to transfer to voicemail. I just don't know what happened to t...

factor110 · 2024-07-29 06:29 AM

That was helpful. Thank you!

factor110 · 2024-06-21 01:56 PM

Thank you for the reply. I just figured this out. While I never saw this in any documentation, I ran across a setting in Yealink's web interface where it can be set what type of transfer is desired. I switched that to Assisted Transfer and now it wor...

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Yealink Settings Get Overwritten by Zoom (?)

Outgoing Caller ID from Yealink Phone

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Add speed dial line keys for batch users

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Re: SIP phone yealink t46u ability transfer a call directly to voicemail

Re: SIP phone yealink t46u ability transfer a call directly to voicemail

Re: SIP phone yealink t46u ability transfer a call directly to voicemail

Re: Outgoing Caller ID from Yealink Phone

Re: Warm Transfer vs Blind Transfer

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