Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Calling a co-worker

Hi. Working in a call center, is there a way to call a co-worker without changing our status from Ready to Not Ready-Forced? Ex: when I call a fellow employee, we both go from being available to take a call to Not Ready-Forced, and we need to be able...

JennaE by Newcomer
  • 0 replies

Resolved! Call Park Broken - No Call Parked at This Location

Has anyone else had their parking lot functionality stop working? We've been on Zoom Phones for 2-3 years now using the parking lot feature with no issue. Starting this week, however, we are unable to retrieve parked calls. After we park a call it wi...

Ry by Explorer
  • 7 replies

Resolved! Calls not coming through on Android Mobile App

Hello, I have an issue with the Mobile app that I am hoping someone else has experienced / fixed. When I receive a call the mobile app just shows "Zoom Notification" it does not ring or show who is calling or allow for answering. If I manually open Z...

DWHIT by Newcomer
  • 4 replies

Poly vvx410-Reboot issue

I have an employee that has an issue that whenever someone transfers a call to her, the phone shuts down and reboots in the middle of the conversation. So I tried switching the phone, thinking it might be a hardware issue. I took the phone from our c...

Missing Channel Tab

Good morning, Missing my channels tab in contacts. I have already signed out and back in to see if this would resolve the issue with no luck. Can anyone help? Thank You

msp123 by Newcomer
  • 5 replies