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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Direct calling on extension not working

Hi, I have a user who's direct calling on his extension is not working. From what I Can find all other users' are working fine. It's only his. I compared his profile to another user's and cannot find any differences at all. for example let say his co...

IVR vs Auto Responder

Looking for info on the difference between these two items? I want to have a customer call and "dial 1" for one department and "dial 2) for another dept. It seems like with an auto responder, I can set up my own custom message and have customers dial...

Display formatting of phone number

When typing in numbers to dial a call, is there a way to have Zoom Phone format the numbers in your local setting? For example, I'm in the US, and would like to see the numbers format xxx-xxx-xxxx. This makes it easier to see if you typo the phone nu...

gk96 by • Explorer
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OLD SCHOOL TECH HELP

Hey, I grew up with analog dial phones. I see NO info anywhere on how to set up a phone on my end, if I sign up for ZOOM Phone. I have an old analog desk phone. so IF I sign up for Zoom Phone, can I use it and if so, what am I connecting to? Modem? R...

How do you Save and Retrieve Voicemail?

I subscribed to a plan to receive messages for my political campaign office. When I test it by dialing the number to leave a message, the greeting message plays, followed by a system greeting message. After I leave the message, I cannot retrieve it f...

Phone Call API

Hello, how are you guys?I'm looking for an Endpoint that makes calls via Zoomphone, but I didn't find it in the documentation.Does anyone know and can help me? An example would be great.Thank you very much

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