Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

QOS Parameter questions

We have been looking at the Zoom Phone system QOS to determine why some clients are reporting poor sound quality occurring 1-2 times per week. To be more specific, callers are reporting that our user sounded distorted or echo-ey while we heard clearl...

cjk03b by Newcomer
  • 276 Views
  • 3 replies
  • 0 likes

Inbound caller ID on iPhone

We are piloting Zoom Phone for our business. One small issue is how the iPhone handles incoming calls with third party apps. Ideally, I'd see information re: the caller ID and which line the incoming call is coming in for. This is the experience when...

SMS Campaign Rejection

I work for a nonprofit organization and we have been trying to get an SMS campaign submitted for months. I have followed the campaign creation checklist to a T, and I continue to get vague rejection messages that don't make sense based on all the wor...

Resolved! Poly VVX Config Page

Hi There, I'm having an issue where once our phones are provisioned to Zoom I can no longer access their config page. We are using VVX150, 250, and 450 as well as a few d230. All with the same results. Once provisioned the config page is inaccessible...

RCIP_IT by Explorer
  • 2461 Views
  • 17 replies
  • 0 likes

Attempting to add Device

Hello, my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried ...

Live Zoom Phone Status Dashboard

I wanted to inquire if there is a way to create a live Zoom Phone status dashboard in Power BI or ServiceNow. I’m interested in having a single dashboard that displays the live status of all Zoom desk phones, trunks, active users, and license utiliza...

VKS by Newcomer
  • 66 Views
  • 0 replies
  • 0 likes