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zoom support is the worst I am hating working with them

Tankd
New Member
New Member

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @Tankd

 

zoom support article describes auto receptionist including ivr. 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063150

 

you might consider contacting a zoom partner.  Please  go to zoom partner locator. 
https://partner.zoom.us/partner-locator/

thanks,  eliot