zoom support is the worst I am hating working with them

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2025-04-01 04:06 AM
I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?
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2025-04-01 08:13 AM
Hi @Tankd
zoom support article describes auto receptionist including ivr.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063150
you might consider contacting a zoom partner. Please go to zoom partner locator.
https://partner.zoom.us/partner-locator/
thanks, eliot
