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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

zoom support is the worst I am hating working with them

Tankd
Newcomer
Newcomer

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @Tankd

 

zoom support article describes auto receptionist including ivr. 

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063150

 

you might consider contacting a zoom partner.  Please  go to zoom partner locator. 
https://partner.zoom.us/partner-locator/

thanks,  eliot