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Desk phones and devices

Certainly! Desk phones refer to traditional telephones designed for use on a desk or table, typically connected via landline or VoIP (Voice over Internet Protocol). They are stationary devices commonly found in offices and homes for making and receiv...

I have a Axis A8105-E Intercom that partially works with Generic Sip. Help!

Good afternoon, I have an Axis A8105-E intercom door camera, and I would like to get it working with Zoom Phone. After entering in all the information for the manual provisioning, and enabling sips I was able to get it provisioned with Zoom phone. I ...

Internal callers sometimes appear as email address instead of name

We have a couple of new users in the system that appear as their email address instead of their names in the Zoom app. (i.e. when calling and in phone history.) They appear to have been setup exactly like the other new users who don't have that issue...

Can I add international calls to my Zoom phone plan without the local unlimited calling?

I'm in Australia and want a member of my team to be able to make international calls on her Zoom phone. I can buy an international phone pack add-on, but do I also need to have a local unlimited plan? This isn't needed as she already has a personal m...

Zoom app freezes or becomes unresponsive when FM WhatsApp is running in the background

The Zoom app on Android may freeze or become unresponsive when FM WhatsApp runs concurrently due to resource contention. Both apps compete for system resources, causing performance issues. To mitigate, users should close background apps or prioritize...

Zoom phone app and call queues

The zoom app on my phone does not work well with call queues. When a call comes into the company's main line and is trasferred to the line I answer, if I have the zoom app enabled on my cell phone instead of answering via the Zoom workplace desktop, ...

Resolved! difficulty setting up phone

I am trying to set up my zoom phone account for my business. 1 userWhen I call the number it goes directly to the greeting but does not allow me to answer or leave a voice mail. Is there anyone who can guide me through this process? Happy to compensa...

Need 10DLC SMS Campaign Submission Help? Video Available!

If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitting a campaign and and how to avoid your campaign b...

Zoom Personal contacts

Hello, I have a few users that save a contact from a previous call or text as a personal contact. The personal contact is showing under the contacts tab, but if we navigate back to the previous call log or sms thread it still just shows the 10 digit ...

Yealink phones stop parking calls until I reboot.

I have Yealinks desk phones assigned to all my users in HQ.We set up Sequential Call Park buttons because we get a lot of calls into the operator who parks the caller on one of 6 buttons, then pages the department to pick up the call on Park 1, Park ...

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Desk phones and devices

I have a Axis A8105-E Intercom that partially works with Generic Sip. Help!

Internal callers sometimes appear as email address instead of name

Can I add international calls to my Zoom phone plan without the local unlimited calling?

Zoom app freezes or becomes unresponsive when FM WhatsApp is running in the background

Zoom phone app and call queues

Resolved! difficulty setting up phone

Need 10DLC SMS Campaign Submission Help? Video Available!

Zoom Personal contacts

Yealink phones stop parking calls until I reboot.

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Resolved! difficulty setting up phone

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