Zoom Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!

Recent Activity

Missed Calls - notification

Hi! We use Zoom phone and would like some sort of notification of any missed call. Scenario:Client makes an incoming call to our 'call queue' and rings for 30 seconds, but does not leave a voicemail. Currently, we just look at the zoom desktop client...

RichardB1 by Contributor III
  • 4320 Views
  • 7 replies
  • 1 likes

VOIP Integration Details Needed

Hello, we are using a customer and proposal management software that allows for VOIP integration. I require some details though and because Zoom is not a traditional VOIP system, I can't seem to find them. I'm also not sure if Zoom can weven work wit...

International phone numbers

I am in Australia and have just joined Zoom. When creating an overseas contact contacts do I have to include the full international phone prefix, eg. 001144 for the UK.

Resolved! Poly VVX Config Page

Hi There, I'm having an issue where once our phones are provisioned to Zoom I can no longer access their config page. We are using VVX150, 250, and 450 as well as a few d230. All with the same results. Once provisioned the config page is inaccessible...

RCIP_IT by Explorer
  • 2886 Views
  • 18 replies
  • 0 likes

SMS Messages disappeared off app

Hi, I was using Zoom to make a phone call, when i realized all of my text messages have disappeared! When i logged into the app on my desktop, they were all there, and when a client texted me, our full conversation popped back up. Is there any way to...

Max Wait Time Less Than 10 Seconds

The wait time drop-down goes in increments of five seconds, but the shortest time is 10 seconds. I don't imagine we can change that value. What would be involved in submitting a feature request to allow manual input, or adding a 5 or 8 second option....

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