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TMBA
Newcomer
March 31, 2025
Question

Internal Caller ID

  • March 31, 2025
  • 1 reply
  • 0 views

When a user calls another user, all we see if company name or on computer we will see the CEOs name because she has Main number in her contact information.  

Where would we go to set this up properly?  Or is this just what they have?

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    April 1, 2025

    Hi @TMBA 

     


    Please see

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061291

     

    you should see caller’s name and extension. 

    are you using physical desk phones, windows workplace client, and or mobile workplace app?

     

    Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

     

    thanks,  eliot

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