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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

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Recent Activity

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Latest Posts Trending Posts Solved Unanswered

2 Voicemail emails received

I seem to be receiving 2 emails for the same voicemail left. With 50 numbers in the call queue and each of them receiving 2 emails for every voicemail left, it can start clogging up the inbox. Does anyone know how to stop 2 emails coming through. I a...

Call Forward to a 3digit number

Hi,I am trying to Forward calls to external number when the call is not answered. I want this number to be a 3digits number (I want actually to send the call to the SBC and from then route the call to another analog phone inside the company) .The pro...

Alex_z by • Zoom Partner
  • 887 Views
  • 3 replies
  • 0 likes

Issue with Call Transferring

We have been with Zoom for about 3 years... That being said - this issue just started for one of our Executive Assistants. She attempts to transfer a call to our managing director and Zoom is saying "transfer successful" but the call doesn't go throu...

emelhus by • Newcomer
  • 687 Views
  • 3 replies
  • 0 likes

batch update with User_template CSV

Batch importing, exporting, or updating phone users – Zoom Support if updating existing users, they mention the following req:====Do not delete the first row with the field names.For the Phone Number field, make sure the phone number contains the fol...

Incoming calls

I am not hearing incoming calls to my mobile. It works find on my PC, just not mobile. Could it be an issue with internet connectivity or something else? The incoming call displays on my mobile screen, just no sound to alert me to the incoming call o...

Desktop Call Notifications...

We just went live with the Zoom phone system. I love the back end, very intuitive and easy to use. My users are complaining about the desktop incoming call notifications that cannot be turned off. Is there an easy way to toggle the desktop notificati...

bwoodsom by • Newcomer
  • 1383 Views
  • 1 replies
  • 0 likes

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