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I have a polycom phone that I am unable to configure with Zoom so that it can make outbound calls, i

Takhamatun
Newcomer
Newcomer

‎2023-10-10 06:02 PM

I have a polycom phone that I am unable to configure with Zoom so that it can make outbound calls, inbound calls and communicate with other polycom phones in my office in the same network. Model of Polycom phone is VVX300

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-10-10 06:10 PM

Hello @Takhamatun 

 

If other office phones are registered to Zoom phone, Please work with your phone admin to try assisted provisioning using these steps:

 

 

https://support.zoom.us/hc/en-us/articles/360001298743-Poly-assisted-provisioning-guide

 

Hope that helps

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