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I know a user can setup an IVR call in to their own DID to check their voicemails. Some users dont have DIDs.
Im looking to route 1 DID for all users to call into to check their voicemails. Is there a way to do that.
And yes I know they can get voicemail to email and use the mobile or desktop apps, some users are just old school and want to call in to check their voicemail.
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Our organization is new to Zoom Phone and trying to set up some specific call routing. We have a main auto receptionist that routes to a call queue which currently goes to a single User, who has a desk phone. This User is our main office receptionist who mostly works from the office (but sometimes from home). She does not want to receive work-related calls outside of her business hours, but we also need her office desk phone to ring 24/7 in case of an after-hours event where the desk is staffed by a different person. I tried to make this happen by setting the User's business hours and then adding different call handling for the our closed hours, but I don't see a way to route calls specifically to the desk phone during closed hours. It appears as an option during open hours, but during business hours, there's only options for the mobile app, desktop app, and Zoom devices. Is there a better way to make this happen? I'm not sure if I should be trying this from the call queue or auto receptionist level.
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We have both Pro & Audio acct's. Still get 'Not allowed" message when calling. The Zoom session template does not include a phone number to use. We had a free Zoom before. The old ID # may be the issue but can't find a way to talk to Zoom,
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Calls no longer coming through on mobile app - can see the call history, VM's etc. but did not received call notification at the time of the call. Have logged out of the app & back in did not resolve the issue?
Hello. I recently started an education online course. As part of your housework the participants will become co-hosts and need to share audio only. How can I resolve this? Thanks for your help.
During the day I use a windows PC but more often I use my MacBook and I do not get the option or I do not find it to share audio only. When I am the host, I do see the option but not when I am being made co host in a different meeting.
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From the desktop application, is there a way to monitor the status of desk phones? Right now under Contacts >Desk Phones, it's showing all phones status as "Offline"
me and my friend had ac vedio chat in zoom version 5.16.10. i believe that i forgot to turn on the new encryption while on meet. i send the link of my persoal id meeting to my friend. please help me that the vedio call is not hacked or not .im dead scared
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Hi Team, We have installed few Common area desk phones and they are the member of Call queue, now i am trying to set caller ID for them but in Zoom changing caller ID is only available for Zoom client, not for Desk phone, Do anyone know how we can manipulate the caller ID or we can to the routing of calls and number manipulation after dialing ??.
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