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How allow virtual assistant to answer/return calls from Argentina?

NWLS
Newcomer
Newcomer

‎2023-10-09 03:29 PM

Hello all! I have a small law firm with a virtual legal assistant based in Argentina. I would like her to start answering phone calls, forward them to myself or my paralegal, and return some calls. How would I set this up so she can answer the main phone line and how can she return calls to the US? Right now we use the auto-attendant. I would like that auto attendant to pick up if she is unable to answer the phone. Any help is greatly appreciated! Thanks! 

 

She is using the desktop app.

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-10-10 06:26 PM

Hello @NWLS 

 

Welcome to the Zoom Community.

 

You can add the virtual legal assistant as a delegate. Please follow these steps to add her:

https://support.zoom.us/hc/en-us/articles/360032881731-Setting-up-call-delegation

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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