cancel
Showing results for 
Search instead for 
Did you mean: 

Is it possible to capture SMS text on an iPhone (iMessage off) with Zoom?

Honczarenko
Newcomer
Newcomer

I am looking to see how to do this or if even Zoom supports this. I am inquiring because we want to capture SMS texts on user's iPhones (we will have iMessage disabled). This is for archiving SMS texts for compliance reasons.

 

Thank you,

Todd

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello,

 

You can setup SMS data retention policies and set it to the period, you would like to retain SMS messages. Please see steps here. These are site level policies.

https://support.zoom.us/hc/en-us/articles/360054631031#h_01ET3TH95R8J1RFQFJ6E81HCKS

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.