PLS TREAT AS URGENT
How long does it takes to approve my Zoom Phone Sms Campaign,I already fill out all details needed
-
Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreCommunication
Productivity
Apps & Integration
Employee Engagement
Customer Care
Sales
Ecosystems
- Solutions
By audience- Resources
Connect & learnHardware & services
Download the Zoom app
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Zoom Virtual Backgrounds
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds- Plans & Pricing
- Solutions
-
Product Forums
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Business Services
-
User Groups
Community User Groups
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Location and Language
Industry
-
Help & Resources
Community Help
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
-
Events
Community Events
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Community Events
What is the Zoom Phone System?
Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone System support articles or start a new discussion below!
Recent Activity
Latest Posts
Trending Posts
Solved
Unanswered
SMS Text campaign
Is it correct that any sms / texts with Canada are exempt from this new campaign that needs to be created and approved?
Recording Call From Desktop Phone
Hello! I have been tasked with figuring out how to toggle recordings on our company desktop phones. We recently transitioned to using the zoom phone service. We cannot have on the setting where recording is always on (with the type of work we do). However, we would like the option of recording some calls so they can be transcribed when needed. We know how to do this on the desktop app, but I need to figure out how to start and stop a recording on our physical desktop phones. For example, is there a code like *4 we can press to make it start recording? Does anyone have any experience in doing this?
Show less
SMS 10DLC Registration Denied
I received a notification that "one of your 10DLC Campaigns is in a Rejected status. Please see the details below: Your privacy policy mentions that you share consumer personal data or consent with third parties / affiliates" My question is what do need to change about the privacy policy to satisfy the requirements for approval? The email says to refer to this document but it contains no information regarding the particular rejection reason i received.
Show less
Resolved! Provisioning Yealink T48S phones
Hello. We're setting up a new Zoom Phone system, so I'm a big newbie here. We have mostly Yealink T46S phones, but I have a couple of T48S as well. I've had no trouble provisioning the T46S phones, but I can not get the T48S phones to provision. I am following the steps as instructed (added the phone, downloaded and installed firmware, did a factory reset, added in the provision URL). But when I test it, it says the provisioning failed and it shows the phone offline. It also says that a factory reset is needed to provision, but I have done that multiple times now. All three of the T48S I have tried have failed. I can access the phones via the Yealink web interface, so I think they are working correctly. I am just not sure why I can't get them to provision. Any help would be greatly appreciated!
Show less
Resolved! Assigning more than one number to a user
I'm a one-person small business. I have two phone numbers and two phones in the office. I'd like both phones to receive calls on both numbers but when I go to assign my numbers, it looks like it will only allow me to assign one of the two numbers to my user account. How to I accomplish what I'm looking for?
Show less
Resolved! Zoom SMS in the UK
Hi,
Please could somebody confirm if SMS is available via Zoom in the UK as of yet?
Thanks
Whitelist certain numbers after hours.
Hi, can anyone tell me if its possible to set normal business hours (m-f 9am - 5pm) to send all calls to voicemail outside of those ours except certain numbers?
I want any customers that call my shop before 9am or after 5pm to go to voicemail except certain specific numbers from my business clients which I want to ring through to me during out of hours, can I do this?
Thanks!
Show less
Call distributions
1. How do the sequential and rotating method work?
2. How to call an extension without showing a pickup in the group?
Language
Hello! I can`t change language on IOS on Russian or Ukrainian one . Could you please assist ?
Community Champion Program
Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion
