Zoom Phone extension ring tone

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We can change the ring tone for an extension. Our main number rings to a user's extension, by design. How can one change the ring tone on the main number so that when it rings to the designated user's extension, it has a distinctive ring tone?

1 REPLY 1

How does the main number reach the user? If you use a call queue you should be able to set a different ringtone in the client

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!