add vvx 250 - can't find model number

[mlsmith45]

When I try adding a Polycom VVX 250 to the device list, the model number isn't l listed under Poly in the dropdown menus.

[Eliot]

hi mlsmith45,

the poly vvx 250 is near the bottom of poly phones.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[mlsmith45]

I only see ccx 400 - ccx 700. I don't see any vvx models listed. No scroll appears to look further down the list.

 

[Eliot · Accepted solution]

hi mlsmith45,

you are trying to add a zoom phone appliance.  you should be trying to add device.

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot