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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

iPad Will Not Connect to Meetings

Just bought a new iPad and I cannot connect to any Zoom meetings either through link or entering the Meeting ID. I receive the below message: I can host a meeting on my iPad and people can join, but I am unable to join others. Here are the troublesho... Show more

Just bought a new iPad and I cannot connect to any Zoom meetings either through link or entering the Meeting ID. I receive the below message:

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I can host a meeting on my iPad and people can join, but I am unable to join others. Here are the troubleshooting steps I took:

 

1. Ensured I am on WiFi and connected (was able to log onto other sites, including zoom.us)

2. Deleted and re-downloaded the Zoom app to ensure I have the latest version.

3. I noticed a lot of support mention Firewall, but gave no instructions how to adjust these settings on an iPhone/iPad.

 

Any help is appreciated as I literally only bought this device for Zoom Meetings. Very frustrated.

 

Thanks!

 

 


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Unable to share sound from audio files when sharing a power point presentation

My Zoom version is 6.1.6 (43767), used on a windows desktop 64-bit operating system, x64-based processor, Intel(R) Core (TM) i5-7400 CPU @ 3.00GHz 3.00 GHz.I use the desktop app : Zoom WorkplaceEverything worked fine until I was forced to update my Z... Show more

My Zoom version is 6.1.6 (43767), used on a windows desktop 64-bit operating system, x64-based processor, Intel(R) Core (TM) i5-7400 CPU @ 3.00GHz 3.00 GHz.

I use the desktop app : Zoom Workplace

Everything worked fine until I was forced to update my Zoom desktop app to 6.1.6. 10 days ago.

 

The problem is:

While sharing a power point presentation (slide show) with students, if I play an audio file inserted in that presentation, the students can’t hear a thing.

I can hear the audio document although the volume appears down.

Students can still hear me talk and I can hear them.

The situation is the same on one screen or extended screen.

 

Surprisingly, a small number of ppt presentation work fine but the majority don’t.

I use the same software (MS ppt) and the audio files are all mp3 format.

So, I can’t understand why that is happening (sound being shared in some ppt documents and not in others)

 

Again, this issue only started recently with the Zoom version v6.1.6.

Yes, I am sharing the sound correctly, so 2 of the links below provided as support are of little help to me.

 

Anyone else with similar pb who was able to find a successful fix ?

Thanks for sharing.

 

Here are the links already suggested.

 https://support.zoom.com/hc?id=zm_kb&sysparm_article=KB0065146

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057913 and https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063608


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Camera turns black in breakout room

I am the host of the meetings, and with some of my students it happens that their camera is functioning in the main room, but as soon they enter the Breakout room their camera switches off and only a black screen is show. Back in the main room their ... Show more

I am the host of the meetings, and with some of my students it happens that their camera is functioning in the main room, but as soon they enter the Breakout room their camera switches off and only a black screen is show. Back in the main room their camera is on again (but sometimes not even).
And it happens sometimes the other way around: the camera works in the breakout room, but when being back in the main room the camera is off/black. 

Anyone an idea what is going wrong and how to solve this?


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Zoom keeps shutting down and reloading in the middle of my call

Hello, my Zoom keeps shutting down and reloading on its own in the middle of my calls. It will close and immediately reopen and rejoin the call. It does this about 2-4 times per call. 

I hate that I have to click the system tray icon to close Zoom

Why can't we just close Zoom with one click, like 90% of the other Windows applications?Why do I have to click a bunch of tiny icons a bunch of extra times to exit Zoom for real?What benefit does this give to the user? And no, checking the option to ... Show more

Why can't we just close Zoom with one click, like 90% of the other Windows applications?

Why do I have to click a bunch of tiny icons a bunch of extra times to exit Zoom for real?

What benefit does this give to the user?

 

And no, checking the option to not minimize when exiting doesn't work.  Some product manager at Zoom decided they need to make everyone leave their app open as long as possible, as often as possible.  It's disgusting


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Password

I have my password for signing in..however if someone asks to join the meeting..after entering the zoom id, they are asked for a password..how can I get a password for people joining my meeting?

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Applause

Hello everyone, sorry for my English but I use the translator. I hope to explain myself better.I wanted to understand something technical. If multiple attendees open their microphones and clap their hands during a meeting, how many of those claps wil... Show more

Hello everyone, sorry for my English but I use the translator. I hope to explain myself better.
I wanted to understand something technical. If multiple attendees open their microphones and clap their hands during a meeting, how many of those claps will they actually hear?

I thank you in advance.


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Resolved! Video Filters

Hello all zoomers, I am writing this with deep and utter profound sadness that the video filters have seemingly been removed without prior notice and provocation. It makes me just visibly frustrated at the lack of forethought on behalf of the tech su... Show more

Hello all zoomers, 

 

I am writing this with deep and utter profound sadness that the video filters have seemingly been removed without prior notice and provocation. It makes me just visibly frustrated at the lack of forethought on behalf of the tech support that they would do such a thing to the community. What am I missing? I am not as upset as my satirical message may have lead one to believe, but I am filled with snark today because the Zoom Support (and I use the term support loosely in this case) isn't as foretelling and forthcoming as one might have expected. 


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Resolved! No remote control icon in attendee's Zoom menu

I host meetings from the Zoom desktop app for Windows. I have the latest version 5.10.4. My settings are set that an attendee is unable to join via browser meaning they must join the meeting with the Zoom app (which I know is required for remote cont... Show more

I host meetings from the Zoom desktop app for Windows. I have the latest version 5.10.4. My settings are set that an attendee is unable to join via browser meaning they must join the meeting with the Zoom app (which I know is required for remote control).  My attendee was sharing her screen but when I asked her if I could have remote control, she said she didn't have a remote control icon in her Zoom menu? When I clicked on the drop - down next to 'view options' on my computer, there was no 'request remote control' option for me there either - which there usually is.

 

This Zoom support article at https://support.zoom.us/hc/en-us/articles/208072316-Using-Remote-support-session says that one of the pre-requisites is that the Remote support feature is enabled on the meeting host's account. It is definitely enabled in my settings.

Any ideas what is causing this?


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Unable to Hear Audio During Meetings

I am experiencing an issue with audio during Zoom meetingsWhile other participants can hear each other, I am unable to hear any sound. This issue persists despite trying the following troubleshooting steps:- Ensuring my audio is not muted.- Testing m... Show more

I am experiencing an issue with audio during Zoom meetings

While other participants can hear each other, I am unable to hear any sound.

 

This issue persists despite trying the following troubleshooting steps:

- Ensuring my audio is not muted.
- Testing my speaker in the Zoom settings.
- Verifying that my device's audio works with other applications.
- Restarting both Zoom and my device.

 

Could you please assist me in resolving this issue?

Thank you for your support.


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