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Desktop sharing quality

Hi, I have noticed in the Zoom API that it reports the screen sharing quality as poor for a few calls where there was screen sharing involved. Curious to know what is the logic used to determine the quality as poor or good?

bharad by Newcomer
  • 446 Views
  • 1 replies
  • 1 likes

change originating email

I just changed my email address because I am leaving the company in a month. However, when setting up a meeting, the old email now shows as the "sender". How can I get that changed?

JHall2 by Newcomer
  • 377 Views
  • 0 replies
  • 1 likes

Resolved! Bringing Zoom Cloud recordings into Salesforce.

I've been asked to setup a way that my sales teams managers can view all their demo recordings that are currently stored in Cloud Recordings. In my mind because we use Salesforce the ideal way to do this would be to get the cloud recordings (or their...

Chinook by Explorer
  • 2849 Views
  • 4 replies
  • 0 likes

Clients cursor becomes drawing arrow

I use Zoom to see the client's screen . Twice in the last week with separate clients, their cursor becomes the tool to draw a line and then cannot use the mouse to click on anything. If they stop sharing and start again, the problem goes away but it ...