I have recorded a meeting with multiple participants. During the recording, I could see all the participants on the screen as equally sized tiles. Hence, I assumed that this is what is being recorded. My thinking was... I get/record what I see... To my horror, the actual recording is only showing the screen of a speaker (one speaker at a time) and hides everyone else. 
Questions:
a) Is there a way to "switch" the processed recording to a gallery view?

b) What are the settings that will allow me to consistently record an entire gallery of panelists and only highlight the speaker while keeping the rest of the participants in view (I assumed that this is what "Multi-speaker view" is supposed to accomplish)?

Hi everyone,

I’m using Zoom Workspace version 6.5.12 (14128) on Windows 11, and I’ve noticed that every time I toggle my microphone or camera using the keyboard shortcuts (Ctrl+Shift+A to mute/unmute and Ctrl+Shift+V to start/stop video), I hear the Windows default “Default Beep” sound.

It’s not a Zoom notification sound — it’s clearly the Windows system sound that plays whenever Zoom registers the shortcut.

I’ve checked all settings under Audio, Accessibility, and Notifications & Sounds, but there’s no option to turn this off. Other users have mentioned this issue too after the 6.x update.

Has anyone found a way to disable this sound, or could Zoom please provide a toggle for it in future versions?

Thanks!

I recorded a meeting to the cloud, but at the time I did not have zoom Pro. Once the meeting was over I purchased the Pro option so I could get access to the cloud but I still can’t find the recording. Is there any way I can access the recording even though it was done before the cloud purchase. 

{
"type": "INVALID_PARAMETERS",
"reason": "user is not send video",
"errorCode": 6001
}

Facing this error, when user turning on their camera. Gone through other discussions, I'm currently using, mediaStream.startVideo()

I'm using zoom/videosdk -v2.2.12

When I open my Zoom app on my MacBook Pro Camera it shows me with a white background.  I have tried everything to get this to go away it will not.  If I change to desk view it shows what is behind me.  I have checked camera settings.  I have went on my iPad and iPhone all of it works but the MacBook Pro Camera view which gives the weird white background.  Does anyone know how to fix this?

I am currently unable to use my iPhone as a video camera with Zoom on my Mac mini. This setup was working fine until a few days ago. Now, Zoom no longer recognizes my iPhone via Continuity Camera.

I understand this may be related to Apple's Continuity Camera functionality.  Interestingly, when I connect my iPhone via USB, Zoom does recognize it—but it only accesses the front-facing (rear) camera. Ideally, I would like it to use the selfie (front-facing) camera instead.

Both my Mac mini and iPhone are updated to the latest OS versions, and I have tried restarting both devices, reconnecting them, and reinstalling Zoom, but the issue persists.  

Does anyone know what might be causing this?

For my business, I always record my webnar / zoom meeting for my records through "zoom cloud recording". And I spend a lot of money to increase my cloud storage for this purpose.

Recently (starting from Oct 2025), I notice that the big drop of qualify of zoom cloud recording. The voice in the recordings are still smooth as before, but the visual part of the recording has obvious lagging. And the hand motions in the recording are definitely not smooth. The handwritings in the recording are not smooth too. 

This bad qualify of zoom cloud recording actually affects my business already. If Zoom cannot resolve the issue, I have to switch another provide on cloud recording. Can someone from Zoom help me with this issue of cloud recording?

Regards,

Haiying Li