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Broken settings screens

Hi! Since 6.4.10.2027, and still on 6.4.13.2309, settings' screens are broken on the layout: they show half the settings like shown at https://pasteboard.co/eP6kL7lnJKmp.png 

 

 

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Zoom sdk presents black screen in iOS App

I am having a serious issue regarding the iOS zoom SDK, I am using pushKit to wake up the app via voip notification and then starting CallKit, when the users accepts the call, zoom sdk is initiated and then displays a black screen to the user, but th... Show more

I am having a serious issue regarding the iOS zoom SDK, I am using pushKit to wake up the app via voip notification and then starting CallKit, when the users accepts the call, zoom sdk is initiated and then displays a black screen to the user, but the other side of the call can see the first also when the second party of the call opens the camera the first party also doesn't see the second and this is applied also on the audio so the zoom meeting is not working at all. Can we have a discussion or possible fixes for the sdk ?


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no sound AT ALL when screen sharing youtube videos

When I share my screen and play a video, I can neither hear the sound nor the other participants.I usually test the video before, and the video is perfect, but when I share my screen, this problem happens. The "share sound" option is checked, speaker... Show more

When I share my screen and play a video, I can neither hear the sound nor the other participants.

I usually test the video before, and the video is perfect, but when I share my screen, this problem happens. 

 

The "share sound" option is checked, speaker "same as system" is checked.

 

I also realised that when the other participant is not using earphones, they can hear the audio, and I can hear the audio through their microphone. But when they're using earphones, neither I can hear the sound nor can they hear it.

 

Never had this problem before, and I hadn't changed anything in the settings.

 

windows 11

chrome 

zoom version 6.4.12 (64384)


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Minimum Internet Speed

I teach a monthly Photoshop and photo editing Zoom meeting monthly. I tend to have 15-25 participants. I make modifications to a photograph and discuss what I'm doing. I don't want there to be too much lag between what I say and what my students see ... Show more

I teach a monthly Photoshop and photo editing Zoom meeting monthly. I tend to have 15-25 participants.

 

I make modifications to a photograph and discuss what I'm doing. I don't want there to be too much  lag between what I say and what my students see on their screens.

 

I currently have gigabit internet speed from Comcast. I'm wondering what lower speeds I could use and still not have a noticeable lag?

 

Finally has anyone used any of the 5G service providers (Verizon, T-Mobile et al) successfully for similar meetings?

 

Thanks in advance for your feedback

 

Steve


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Video Flickering During Zoom to YouTube Live Stream

Hi,I’m experiencing a recurring issue while streaming a Zoom Meeting live to YouTube using the "Live on YouTube" feature. Problem:The video randomly flickers or flashes on and off (turns black for a few seconds and returns). This interrupts the live ... Show more

Hi,

I’m experiencing a recurring issue while streaming a Zoom Meeting live to YouTube using the "Live on YouTube" feature.

 

Problem:
The video randomly flickers or flashes on and off (turns black for a few seconds and returns). This interrupts the live session and negatively impacts viewer experience.

 

Details:

Platform used: Zoom → Live on YouTube

Zoom version: 6.4.6

Device & OS: Windows 11 Dell G3 laptop

Internet Speed: 500 Mbps

 

Steps tried:

Checked and confirmed stable internet

Restarted system and Zoom before live

Closed all background apps

Repeated issue on different sessions

 

Is there any known compatibility issue between Zoom and YouTube Live, or recommended settings to avoid this flickering? Please advise any solutions.

Thank you!


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Zoom on Linux and HD webcams not working

I tested Zoom on different Linux distributions (Garuda, Pop!_OS, Nobara, Mint) using a Logitech C922 webcam (1080p), and in none of them was Zoom able to use the HD resolution. It always defaulted to 480p.I tried several ways to fix it, but nothing w... Show more

I tested Zoom on different Linux distributions (Garuda, Pop!_OS, Nobara, Mint) using a Logitech C922 webcam (1080p), and in none of them was Zoom able to use the HD resolution. It always defaulted to 480p.
I tried several ways to fix it, but nothing worked—whether using Wayland or X11, GNOME or KDE, the result was the same.

Any idea how to solve this?


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HD setting for meeting disabled & and cannot be activated (Profile - Settings - Video)

I've been using Zoom in my dance studio for many years – always with the same HD webcam (Logitech). The video settings in Zoom were always set to HD, and everything worked fine.Since last week, the HD setting in the video settings has been disabled a... Show more

I've been using Zoom in my dance studio for many years – always with the same HD webcam (Logitech). The video settings in Zoom were always set to HD, and everything worked fine.

Since last week, the HD setting in the video settings has been disabled and can no longer be clicked. I've already checked all software (Zoom, Logitech camera, Windows) for updates. Zoom is the only software running on my PC; no other programs are installed.

When I log in at home with the same camera and the same zoom account, I can activate HD without any problems. I've also tested a camera from another manufacturer – and it also has the same problem.


I've tried everything, but I can't figure out what's wrong. I haven't changed any settings or software, and suddenly HD no longer works.

Can anyone help or has the same problem?


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Help! How Can I Record Only Silhouette Overlay (Without Extra Webcam Box) in Zoom Recording?

Hi there! I’m trying to record a Zoom meeting or webinar to my computer (not a live session — just a local recording), and I need help with the layout settings.I’m using a layout where my silhouette (the cut-out of me without the background) is place... Show more

Hi there! I’m trying to record a Zoom meeting or webinar to my computer (not a live session — just a local recording), and I need help with the layout settings.

I’m using a layout where my silhouette (the cut-out of me without the background) is placed over my shared screen (I’m sharing Canva slides). I love this effect and want only that silhouette of me visible in the recording.

However, when I watch the recording, I see:

  1. The silhouette of me (which is great)

  2. Plus a second box in the top right corner showing my webcam video with a white background (which I don’t want).

Is there a way to only record the silhouette overlay and remove that extra video box from the final recording? Or do I have to crop it out myself?

I’m not sure what the official Zoom term is for this kind of layout — maybe it’s called "immersive view", “avatar,” or some kind of “overlay” feature — so I’d really appreciate any clarification on that too.

Thanks in advance!


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Video

I would like to know what is happening with the video camera because everything seems to be fine, but I have no image. Can you help me please?

 

Audience change on FB

Starting two weeks ago, I can no longer change the audience when FB launches via zoom. In the past the audience is set to (only me) and I could change to public. Don't know why the Zoom FB audience is set to "only me" when my FB profile audience is s... Show more

Starting two weeks ago, I can no longer change the audience when FB launches via zoom.  In the past the audience is set to (only me) and I could change to public. Don't know why the Zoom FB audience is set to "only me" when my FB profile audience is set to public.  I would like my audience set permanently to public and not "only me" when zoom launches FB. How can this be fixed. Once I end streaming to FB from zoom, it will allow me to change to public but not while it is live. Very frustrating.

 


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